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Business Continuity Planning for the Retail Industry

everbridge

Enduring the COVID-19 pandemic has highlighted a unique opportunity for businesses in the retail industry to reshape how they operate. Having multiple locations extending across regions, states, or even the globe makes retailers vulnerable to various kinds of physical threats such as crime or severe weather. Utility outages.

Retail 142
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What Is Cyber Extortion? Tips for Securing Your Data

Pure Storage

Data breaches often exploit vulnerabilities in software, weak passwords, or insider threats to gain access to critical systems and exfiltrate data. Sextortion scams surged during the COVID-19 pandemic, with attackers sending emails claiming to have hacked webcams or email accounts, demanding Bitcoin to delete the alleged footage.

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Overcoming the Challenges of Contact Center Data

Pure Storage

Prior to the pandemic, many enterprises were reluctant to fully move to contact center as-a-service (CCaaS) environments, despite the availability of the technology. The Vulnerability of Customer Data. Support is AI-driven, so issues can be resolved before they become outages. The Rise of CCaaS.

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CrowdStrike: Lessons on the Importance of Contracts, Insurance and Business Continuity

IT Governance BC

Mitigating supply chain risk After widespread coverage, the CrowdStrike outage from 19 July 2024 hardly needs an introduction. The outage was caused by a bad security update rolled out by CrowdStrike. Without question, this is one of the most expensive IT outages to date, with significant global impact. million Windows devices.

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Threat Intelligence: A Key Capability for Our Turbulent Times

MHA Consulting

In recent years, we have entered a uniquely tumultuous period, one characterized by weird weather, global conflict, and heightened supply chain vulnerability, among other challenges. Threats related to natural disasters such as hurricanes, earthquakes, floods, wildfires, heat waves, and pandemics.

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Top 10 Resources to Help You Become a BCM Ninja 

MHA Consulting

Anything and everything is out there regarding how you can protect your organization and its stakeholders from disruptions and recover quickly when outages occur. Building a relationship with these knowledgeable and dedicated folks ahead of time can make all the difference when and if you experience an outage or disaster.

BCM 98
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Gone With the Wind: 12 BCM Practices That Have Become Outdated 

MHA Consulting

A partial list would include: the 9/11 terrorist attacks, the rise of the internet and cell phones, the spread of cybercrime, globalization and the lengthening of supply chains, the COVID pandemic, the growing impact of climate change, growing international tensions, the shortening of attention spans, and the rise in cloud computing.

BCM 98