Lessons Learned from British Airways: Emergency Landing in Valencia
Plan B Consulting
AUGUST 30, 2019
This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One of the problems of being a consultant is that you rarely get the opportunity to actually manage or participate in the response to an incident. Instead you spend your life telling people how they should respond. To learn from other’s experiences and to keep yourself up-to-date, you have to constantly read articles, attend conferences and listen to presentations and we
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