October, 2013

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Computer says no! NHS Glasgow computer outage

Plan B Consulting

This week we have seen a textbook example of a business continuity issue making the mainstream news. NHS Greater Glasgow and Clyde had problems with its server which caused more than 700 patients’ appointments to be cancelled. With staff unable to access records and scans, treatments such as chemotherapy were called off. Staff were having to manually enter the records written over the days of the outage and tried their best to re-arrange appointments.

Outage 52
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Computer says no! NHS Glasgow computer outage

Plan B Consulting

This week we have seen a textbook example of a business continuity issue making the mainstream news. NHS Greater Glasgow and Clyde had problems with its server which caused more than 700 patients’ appointments to be cancelled. With staff unable to access records and scans, treatments such as chemotherapy were called off. Staff were having to manually enter the records written over the days of the outage and tried their best to re-arrange appointments.

Outage 52
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The missing link in the business continuity lifecycle

Plan B Consulting

This week I thought I would discuss what I think is a missing part of the business continuity life cycle. It was brought home to me when I conducted some crisis management training on Monday and then again when I conducted a major exercise on Tuesday. The new business continuity life cycle starts with ‘analysis’ or understanding the organisation, as we used to call it, and then goes on to ‘design’ (strategy).

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Greenpeace and Russia Clash in the Arctic

Plan B Consulting

In the Southern Ocean everybody can hear you scream! This morning I heard a news item on the radio about Russia seizing the Greenpeace ship, Arctic Sunrise, which had been protesting about Russian oil drilling in the Arctic. The crew of 26 activists had been held at gunpoint and then detailed by Russian Security Officers… On the BBC website it was saying that this incident might turn into a very awkward diplomatic stand-off.

Media 52
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Supply Chain Resilience Checklist

Strengthen your operations with the Supply Chain Resilience Checklist. This practical, easy-to-use tool helps your organization prepare for disruptions and ensure long-term continuity in an unpredictable world. Why Download: Identify and assess critical supply chain risks Ask the right questions to evaluate vendor preparedness Implement effective strategies to reduce vulnerabilities Improve communication, transparency, and coordination across your network What You’ll Learn: How to evaluate and m

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The missing link in the business continuity lifecycle

Plan B Consulting

This week I thought I would discuss what I think is a missing part of the business continuity life cycle. It was brought home to me when I conducted some crisis management training on Monday and then again when I conducted a major exercise on Tuesday. The new business continuity life cycle starts with ‘analysis’ or understanding the organisation, as we used to call it, and then goes on to ‘design’ (strategy).

More Trending

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Taking terrorism seriously – Kenya shopping centre attack

Plan B Consulting

The news this week has been dominated by the horrific events that unfolded at the Nairobi Westgate Shopping Centre in Kenya. At least 72 people died, including many innocent civilians, as a result of a four-day siege by Islamist Militants. The building is now nothing but rubble after three of its floors collapsed following a blaze. Government forces finally brought an end to the tense stand-off after days of battling Al-Shabab fighters.

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Taking terrorism seriously – Kenya shopping centre attack

Plan B Consulting

The news this week has been dominated by the horrific events that unfolded at the Nairobi Westgate Shopping Centre in Kenya. At least 72 people died, including many innocent civilians, as a result of a four-day siege by Islamist Militants. The building is now nothing but rubble after three of its floors collapsed following a blaze. Government forces finally brought an end to the tense stand-off after days of battling Al-Shabab fighters.

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Shutdowns and spiders! Grangemouth dispute

Plan B Consulting

Two incidents have caught my eye this week. One is the closure of the Grangemouth petrochemical site in Scotland. The dispute centres around the owners Ineos claiming that they are losing £10m a month. They want to renegotiate the workers terms and conditions in order to turn around the lossmaking plant and make an investment of £300m to modernise it.

Fashion 52
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Shutdowns and spiders! Grangemouth dispute

Plan B Consulting

Two incidents have caught my eye this week. One is the closure of the Grangemouth petrochemical site in Scotland. The dispute centres around the owners Ineos claiming that they are losing £10m a month. They want to renegotiate the workers terms and conditions in order to turn around the lossmaking plant and make an investment of £300m to modernise it.

Fashion 52
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How to Avoid Pitfalls In Automation: Keep Humans In the Loop

Speaker: Erroll Amacker

Automation is transforming finance but without strong financial oversight it can introduce more risk than reward. From missed discrepancies to strained vendor relationships, accounts payable automation needs a human touch to deliver lasting value. This session is your playbook to get automation right. We’ll explore how to balance speed with control, boost decision-making through human-machine collaboration, and unlock ROI with fewer errors, stronger fraud prevention, and smoother operations.