MHA Consulting

JANUARY 25, 2024

It focused on identifying the most critical business processes and developing plans to keep those processes going or quickly restore them in the event of an outage. Other components include risk management, crisis management, operational resilience, supply chain resilience, and financial resilience, among others.

BCM 105

BCM Business Continuity Resilience Outage 105

Plan B Consulting

MAY 9, 2022

I am currently in Johannesburg, South Africa, delivering an MSc module to a client from Glasgow University; the module is on “Work-Based Resilience, Continuity and Crisis Management”. The thought of a power cut in a city reminds me of the outage in Auckland in 1998, which made a big impression on the emergency planning community.

Outage 40

Outage Emergency Planning Crisis Management Vulnerability 40

MHA Consulting

SEPTEMBER 28, 2023

It typically exists alongside plans for crisis management, security response, and other areas. These may be different than the workarounds used in a non-cyber application outage. It helps organizations identify gaps, train their teams, and respond effectively during outages. Common Mistake No.

BCM 105

BCM Business Continuity Outage Business Recovery 105

everbridge

OCTOBER 20, 2022

This award symbolizes our ongoing commitment and recognizes the many years of progress we’ve undergone to continuously strengthen our global security and crisis management capabilities.”. This assures they can identify travelers and individuals in a building who may be impacted by a risk event, and quickly communicate with them.

Resilience 64

Resilience Crisis Management Travel Account Manager 64

MHA Consulting

NOVEMBER 2, 2023

Crisis Management. Do they understand the key components of crisis management (team, plan, mock disasters, emergency notification system, etc.) The roles that should be represented on a company’s BCM team change over time depending on the maturity of the program.

BCM 105

BCM Business Continuity Disaster Recovery Crisis Management 105

everbridge

MARCH 7, 2022

Who comprises the crisis management team. Who has governance of the disaster recovery / critical event management communication solution. The disaster recovery plan must also contain a contingency plan: What is plan B in the case of an outage, who will guide personnel through plan B, and how will employee training be conducted?

Disaster Recovery 72

Disaster Recovery Continuity Planning Business Continuity Crisis Management 72

MHA Consulting

OCTOBER 5, 2023

Sometimes the form business continuity management (BCM) is used. The activity of crisis management is also included under the umbrella though that tends to be treated separately.) Defining BC and IT/DR Business continuity (BC) is informally used as an umbrella term encompassing both business continuity and IT disaster recovery.

Disaster Recovery 111

Disaster Recovery BCM Business Continuity Manufacturing 111

Castellan

JUNE 15, 2021

Rounding out the top 10 most-pressing events organizations are most concerned about: Cyber-attacks: 88% Power outages: 76% Data breaches: 74% Network/communication outages: 58% Pandemic/diseases: 53% Computer viruses: 52% Brand/social media damage: 51% Hurricanes: 47% Fires (not natural) 46% Earthquakes: 40%.

Business Continuity 52

Business Continuity Management Pandemic Outage 52

MHA Consulting

MARCH 23, 2023

It is also comprehensive, covering all phases of the BCM program lifecycle, including risk assessment, business impact analysis, crisis management, cyber response, strategy development, plan development, testing, and maintenance. They should pick a standard and try to align with it, but it probably shouldn’t be FFIEC.

BCM 95

BCM Impact Analysis Business Continuity Banking 95

BCM METRICS

NOVEMBER 3, 2022

The scenario was, “A regional internet outage has occurred; you have no internet access to the outside […]. Because technology is vulnerable to disruption—and disruptions are on the rise—every organization should devise manual workarounds for its critical business processes.

Internet 72

Internet Healthcare Outage Vulnerability 72

Plan B Consulting

AUGUST 5, 2024

In this week’s bulletin, Charlie discusses the recent CrowdStrike outage and discusses the thoughts that other consultants have had on the incident. When I heard about the CrowdStrike incident, I was in the middle of the kingdom of Fife with my daughter picking up her new puppy.

Consulting 52

Consulting Outage Communications Crisis Management 52

IBM Business Resiliency

FEBRUARY 9, 2021

With the world becoming increasingly uncertain and risks proliferating, IT leaders must look beyond crisis management to be able to achieve operational resilience. However, managing backup and storage as well as disaster and cyber recovery for a hybrid environment with hundreds or thousands of applications isn’t easy.

Resilience 52

Resilience Failover Outage Backup 52

MHA Consulting

DECEMBER 8, 2022

Related on BCMMETRICS: Don’t Give Up the Ship: Demonstrating the Benefits of Rigorous Crisis Management Training Benefits That Go Beyond BC The main purpose of a business continuity management (BCM) program is to help an organization get through disruptions with the least possible impact to its operations, reputation, stakeholders, and bottom line.

BCM 52

BCM Impact Analysis Outage Disaster Recovery 52

National Fire Protection Association

SEPTEMBER 9, 2022

Recent heavy rainfall in Rhode Island, Georgia, and Indiana caused deadly flash floods and thousands of power outages. According to the National Hurricane Center, four systems are currently forming in the Atlantic: Hurricane Earl, expected to impact Bermuda in the coming days, Hurricane Danielle, and two tropical waves.

Hazard 77

Hazard Emergency Planning Risk Reduction Pandemic 77

everbridge

OCTOBER 1, 2024

Regulatory landscape The FFIEC (Federal Financial Institutions Examination Council) has strengthened its mandates for operational resilience, business continuity, and crisis management within the financial sector.

Financial Services 52

Financial Services Cybersecurity Cyber Resilience Resilience 52

everbridge

DECEMBER 17, 2021

Yet, many senior leaders and boards found themselves navigating their people and assets through the impact of new COVID variants and other critical events, such as severe weather, bushfires, cyber-attacks, IT outages, and more.

Resilience 69

Resilience Benchmark Advertising Media 69

Zerto

AUGUST 18, 2022

References to Crisis Management and Emergency Response plans. Since most businesses today are heavily IT reliant, DRP tends to focus on business data and information systems by addressing one or several points of failure including application downtime, network outages, hardware failure, data loss, etc.

BCP 95

BCP Disaster Recovery Impact Analysis Continuity Planning 95

MHA Consulting

NOVEMBER 3, 2022

The scenario was, “A regional internet outage has occurred; you have no internet access to the outside world. However, we’re finding that with ransomware, network outages, and all the rest of our contemporary challenges, the need to have documented, tested manual workaround procedures is greater than ever. I wish them the best.

Outage 52

Outage BCM Internet Healthcare 52

PagerDuty

SEPTEMBER 12, 2024

The recent global IT outage is a stark reminder that even the most advanced organizations can have bad days. This means regularly evaluating our crisis response protocols through the lens of opportunities to respond faster, see patterns and anticipate future incidents.

Resilience 59

Resilience Continual Improvement Outage Crisis Management 59

MHA Consulting

AUGUST 6, 2024

Here is what we found as key issues during our support of their response and recovery: Management was poorly prepared to serve as the Crisis Management Team and strategically lead the company back to normal business operations due to lack of training and exercises. Technology without electrical power does not provide any value.

Continuity Planning 52

Continuity Planning Crisis Management Outage Technology 52

MHA Consulting

MARCH 9, 2023

It helps them prioritize which of their processes and systems they should protect the most and restore the fastest in order to minimize the impact of an outage on the organization. Comparing the value of different business processes and departments is like comparing apples to oranges (also, pears, grapes, pineapples, and bananas).

Impact Analysis 98

Impact Analysis BCM Consulting Business Continuity 98

Erwood Group

FEBRUARY 4, 2024

Let’s explore the transformative role of innovations and emerging technologies in shaping the future of business continuity, along with crisis management and disaster recovery to enhance organizational resilience.

Business Continuity 52

Business Continuity Technology Disaster Recovery Crisis Management 52

FS-ISAC

MARCH 2, 2022

It must allow multiple teams who may have minimal day-to-day contact, such as developers, security operations, communications, legal, compliance, executives, and external partners such as crisis management firms to communicate and collaborate, with the incident response team and each other, to solve the issue.

Financial Services 52

Financial Services Outage Marketing Communications 52

Online Computers

SEPTEMBER 19, 2022

Some of the key personnel you will need to appoint include: A crisis manager, who will coordinate the overall disaster response; A communication manager, who will be in charge of communicating with employees, customers, and the media; and. This is necessary so that your plan can be enacted in an organized and efficient manner.

Disaster Preparedness 52

Disaster Preparedness All-Hazards Backup Hazard 52

Zerto

NOVEMBER 22, 2022

When considering IT systems, a SLA helps organizations conduct high-level risk assessments by detailing the requirements for availability, reliability, and the acceptable number of outages for the service provided. guaranteed uptime and allow a maximum of two outage events per year, lasting not more than three hours each.

Disaster Recovery 52

Disaster Recovery Impact Analysis Outage Business Continuity 52

PagerDuty

SEPTEMBER 12, 2024

The recent global IT outage is a stark reminder that even the most advanced organizations can have bad days. This means regularly evaluating our crisis response protocols through the lens of opportunities to respond faster, see patterns and anticipate future incidents.

Resilience 52

Resilience Continual Improvement Outage Crisis Management 52

MHA Consulting

APRIL 27, 2024

Remind the managers that life is uncertain and the world currently more hazardous than ever thanks to the rise of cyberattacks, extreme weather, supply chain vulnerabilities, incidents of workplace violence, the heightened risk of reputational damage due to social media, global conflict, and similar threats.

Consulting 52

Consulting BCM Business Continuity All-Hazards 52

Online Computers

MAY 22, 2022

The attack also caused the COVID-19 vaccine portal to go offline and induced IT outages at five major hospitals, including Children’s Health Ireland. For instance, the city had to spend $3 million on emergency IT and crisis management intervention alone.

Continuity Planning 52

Continuity Planning Business Continuity Hospitality Healthcare 52

PagerDuty

SEPTEMBER 24, 2021

Simultaneously, PagerDuty’s response teams will be running tabletop exercises to prepare our employees for possible scenarios – such as system outages, employees in need of assistance, and office evacuations. If you want to learn how PagerDuty can help your organization respond in a situation like this, please sign up for a free trial.

Alert 40

Alert Crisis Management Education Emergency Response 40

Erwood Group

JANUARY 28, 2024

Local disruptions, such as power outages or supply chain issues, can have a significant impact, emphasizing the need for preparedness at every level. Training, testing and exercises are essential components of business continuity, disaster recovery and crisis management programs.

Business Continuity 52

Business Continuity Disaster Recovery Continuity Planning Crisis Management 52

MHA Consulting

AUGUST 6, 2024

Here is what we found as key issues during our support of their response and recovery: Management was poorly prepared to serve as the Crisis Management Team and strategically lead the company back to normal business operations due to lack of training and exercises. Technology without electrical power does not provide any value.

Continuity Planning 40

Continuity Planning Crisis Management Outage Technology 40

Plan B Consulting

MARCH 5, 2018

When O2 had a major outage in 2014, they were also praised for their humour in responding, making their social media posts very human and replied to every angry text. This has been done effectively on Twitter, but also by using full page adverts in newspapers.

Media 52

Media Marketing Outage Crisis Management 52

Plan B Consulting

MARCH 5, 2018

When O2 had a major outage in 2014, they were also praised for their humour in responding, making their social media posts very human and replied to every angry text. This has been done effectively on Twitter, but also by using full page adverts in newspapers.

Media 52

Media Marketing Outage Crisis Management 52

PagerDuty

SEPTEMBER 1, 2022

When facing a critical breach or outage in physical security systems, teams need to understand the where and when in real-time. The platform’s machine learning and intelligent grouping capabilities give us additional intel for trend and pattern recognition such as repeated failed access attempts or the frequency of equipment outages.

Security 52

Security Alert Outage Activation 52

Fusion Risk Management

AUGUST 27, 2024

Whether facing a natural disaster , cyber attack or IT outage , or global pandemic, resilient organizations are better equipped to navigate these challenges and emerge stronger. Resilience allows organizations to anticipate, prepare for, respond to, and adapt to both gradual changes and sudden disruptions.

Resilience 52

Resilience Mitigation Evaluation Marketing 52

MHA Consulting

MARCH 21, 2024

The BC team’s work in making sure the organization is prepared for a data breach includes the following: Ensuring the overall crisis management plan addresses responding to a data breach. Developing a clear picture of what kind of sensitive data the organization possesses and where it is located.

Healthcare 52

Healthcare Hospitality Resilience BCM 52

On Solve

DECEMBER 21, 2021

But nearly a full day after the tornado, power outages and gas leaks were causing new evacuations , and the staff shortage continued into the following week.”. Activation of the Crisis Management Team (CMT). These are just two examples that capture the concept of “ dynamic risks.” Implications for the Response Framework.

Risk Management 52

Risk Management Management Travel Scenario Planning 52