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How Financial Entities Can Turn IT Outages Into Strategic Advantages by Laura Chu

PagerDuty

IT outages are a growing concern for financial entities, threatening both operational resilience and regulatory compliance. By addressing common challenges and adopting forward-thinking strategies, organizations can turn outages into stepping stones for achieving operational excellence.

Outage 52
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Survey: 88% of Execs Expect an Incident as Large as the July Global IT Outage Within the Next Year by Debbie O'Brien

PagerDuty

By Debbie OBrien, Chief Communications Officer and Vice President of Global Social Impact at PagerDuty In today’s digitally-connected world, IT outages can be inconvenient at best and extremely challenging at worst. Whether its tomorrow or one year from now, IT outages are no longer a matter of “if” but “when.”

Outage 52
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Supporting enterprises during IT outages: The role of Everbridge

everbridge

By Lorenzo Marchetti, Everbridge Head of Global Public Affairs In today’s digital landscape, enterprises heavily rely on their IT infrastructure for operational & business continuity. Accelerated incident response and resolution for IT disruption One of the most critical aspects of managing IT outages is the speed of response.

Outage 59
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Ask the Expert: Insights from Arturo Suarez, Senior Director of Customer Success, PagerDuty by PagerDuty

PagerDuty

How can leaders handle a surge of inquiries during an IT outage? Outages are inevitable, so the focus should be on how well the company manages them and communicates with both internal stakeholders and customers. How can customer service and support leaders improve collaboration with IT during digital disruptions?

Outage 52
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Eradicating Change Management Outages with Pure Professional Services

Pure Storage

Eradicating Change Management Outages with Pure Professional Services by Pure Storage Blog Executives who invest in Pure Storage technologies don’t do so just for the advanced features—they’re also looking for the assurance of uninterrupted operations. What Are Change Management Outages?

Outage 52
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APAC Retrospective: Learnings from a Year of Tech Outages: Reactive to Proactive by Leigh Shevchik

PagerDuty

When it comes to major technological disruptions, cloud service outages, and cybersecurity threats, businesses must be proactive and prepared. A Catalyst for Continuous Improvement Following on from a major incident, the fallout should not just be about knee-jerk changes.

Outage 52
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APAC Retrospective: Learnings from a Year of Tech Outages, Restore: Repair vs Root Cause by David Ridge

PagerDuty

When an IT outage strikes, the primary concern is the rapid restoration of services. The correct action, especially in the face of a service outage, would be to opt for a swift rollback of the change that introduced the bug. The primary goal of operational teams should always be to minimise downtime and ensure business continuity.

Outage 52