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Crisis communications during a cyber attack Online – 11am – 4th February 2025 When responding to a cyber incident, your communications arethekeyfactorindeterminingsuccess or failure.Your stakeholders’ perception of how well you managed an incidentcan also be decisive.
The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the art of communicating during a crisis. We’ve written a lot about crisis communications over the years. Keep it simple.
There are numerous risks a company can face that will require an Emergency ResponsePlan. Rather than creating a separate plan for every type of event that could occur, it is advisable to create a basic emergency response checklist that can be used regardless of the emergency.
Due to the rise in work-from-home, the last few years have seen a serious degradation in organizations’ emergency planning and response capability. In today’s post, we’ll look at why it’s important to have a solid emergency responseplan and explain how to create one. Develop and write the emergency responseplan.
There are numerous risks a company can face that will require an Emergency ResponsePlan. Rather than creating a separate plan for every type of event that could occur, it is advisable to create a basic emergency response checklist that can be used regardless of the emergency.
Much of the discussion on and organization’s state of readiness for critical events focuses on the capabilities and planning of the enterprise. Emergency responseplanning is crucial, but even the most robust plan can’t cover all situations. Communication. Emergency response is never static.
Steve Goldman discusses the importance of testing your business resiliency and related responseplans. An exercise of the elements of a Business Resiliency, Crisis Management, Crisis Communications or IT Disaster Recovery (BR/CM/CC/DR) plan is an important aspect of an organization’s emergency preparedness. Dr. Steven B.
Expert Consultation Seek expert advice and technology to identify and mitigate risks. Risk ResponsePlanning Develop a specific responseplan for each major risk. The plan should outline how your organization will address risks if they materialize, including contingency measures and action steps.
Allow me to expand a bit… While most organizations we speak with have some level of emergency planning – basic natural disaster responseplans, for example – far fewer are prepared to engage in the communications and operational maneuvering that accompanies a serious threat to reputation.
Contains links to toolkits for preparing for different hazards as well as pages on Emergency ResponsePlans, Crisis CommunicationsPlans, Incident Management, IT/DR, and much more. Your local first responders are often willing to sit down and talk with businesses about preparedness and emergency response.
Related on MHA Consulting: How to Get Strong: Unlocking the Power of Vulnerability Management The Practice of Vulnerability Management Last week, MHA CEO Michael Herrera wrote a blog about vulnerability management , the practice of identifying and mitigating the weaknesses in an organization’s people, processes, and technology.
Communicate your security expectations to third parties. Email/DNS protection: This helps to defend against spammers, phishing, spoofing, and other types of malicious communications. Managed detection & response (MDR): MDR services allow a business to delegate management of specific security practices to a qualified provider.
That’s what we talked about recently with Michael Bratton, a director of consulting at Castellan, during our fifth episode of season two of Castellan’s podcast, “ Business, Interrupted.”. And that’s not just about responseplanning for what might happen if a network goes down or for data loss. Will they be safe?
Related on MHA Consulting: All About BIAs: A Guide to MHA Consulting’s Best BIA Resources The Importance of Testing and Exercises In case you missed it, MHA CEO Michael Herrera wrote an excellent blog last week called, “The Top 8 Risk Mitigation Controls, in Order.” Exercise Smarter: Include 3rd Party Experts In Your Cyber Exercises.”
Related on MHA Consulting: All About BIAs: A Guide to MHA Consulting’s Best BIA Resources The Importance of Testing and Exercises In case you missed it, MHA CEO Michael Herrera wrote an excellent blog last week called, “The Top 8 Risk Mitigation Controls, in Order.” Exercise Smarter: Include 3rd Party Experts In Your Cyber Exercises.”
In this edition of the “Shield your Business from CHAOS” podcast, we discuss the No People, No Building, No Systems, No Suppliers responseplanning method. S1E4 – Software or Consultants for building your BCP. S1E2 – No People, Building, Systems or Suppliers. Bonus tip is about integrations.
Audit – audits and assessments Internal Communications – embedding business continuity and communicating the business continuity message to all staff. Media / External Communications – developing a media plan and helping you incorporate a media responseplan within the tactical or strategic plan.
Audit – audits and assessments Internal Communications – embedding business continuity and communicating the business continuity message to all staff. Media / External Communications – developing a media plan and helping you incorporate a media responseplan within the tactical or strategic plan.
Charlie discusses the different emergency response and business continuity issues to consider after an incident, and how both teams can communicate efficiently. In manufacturing, even if there is no formal business continuity plan in place, there are often emergency responseplans. Casualty Management.
Use resources such as local government reports, university records, and expert consultations to compile comprehensive threat information. Conduct site inspections and consult with experts to gain detailed insights. ResponsePlans : Develop detailed responseplans for each identified risk.
Use resources such as local government reports, university records, and expert consultations to compile comprehensive threat information. Conduct site inspections and consult with experts to gain detailed insights. ResponsePlans : Develop detailed responseplans for each identified risk.
The plant health and safety team were responsible for writing the emergency responseplan and had oil clean up equipment and trained personnel. It very quickly became obvious to me that I have focussed too much on planning for PPRS incidents and not looked at the wider range of incidents which could affect the plant.
The plant health and safety team were responsible for writing the emergency responseplan and had oil clean up equipment and trained personnel. It very quickly became obvious to me that I have focussed too much on planning for PPRS incidents and not looked at the wider range of incidents which could affect the plant.
Here is a general outline on how to respond to cybersecurity events: Step 1: Retrieve the Incident ResponsePlan. Hopefully, your IT provider has helped you design an incident responseplan–a guide on how to respond to a cybersecurity event. Schedule a consultation to learn more about our services.
Here, I argued that business continuity plans should consist of two components, a generic element that looks at how an incident will be managed, and a scenario-specific element that focuses on your organisations’ response to a specific event. We have, for a long time had scenario-specific plans at the operational level.
Here, I argued that business continuity plans should consist of two components, a generic element that looks at how an incident will be managed, and a scenario-specific element that focuses on your organisations’ response to a specific event. We have, for a long time had scenario-specific plans at the operational level.
However, I think there are some differences too, as staff would need to be communicated with and the tools normally used to do this might not be available during a cyber incident. Similar to what we would find in hazard and natural disaster responseplans. Especially technical skills.
However, I think there are some differences too, as staff would need to be communicated with and the tools normally used to do this might not be available during a cyber incident. Similar to what we would find in hazard and natural disaster responseplans. Especially technical skills.
Keen readers of the bulletin will remember when I wrote a number of bulletins commenting on the SEPA cyber-attack response and communications following their hack on Christmas eve last year. Azets further noted that communications with stakeholders were transparent and concise. Stakeholders were regularly updated.
Keen readers of the bulletin will remember when I wrote a number of bulletins commenting on the SEPA cyber-attack response and communications following their hack on Christmas eve last year. Azets further noted that communications with stakeholders were transparent and concise. Stakeholders were regularly updated.
Keen readers of the bulletin will remember when I wrote a number of bulletins commenting on the SEPA cyber-attack response and communications following their hack on Christmas eve last year. Azets further noted that communications with stakeholders were transparent and concise. Stakeholders were regularly updated.
Expert Consultation Seek expert advice and technology to identify and mitigate risks. Risk ResponsePlanning Develop a specific responseplan for each major risk. The plan should outline how your organization will address risks if they materialize, including contingency measures and action steps.
In this edition of the “Shield your Business from CHAOS” podcast, we discuss the No People, No Building, No Systems, No Suppliers responseplanning method. S1E4 – Software or Consultants for building your BCP. S1E2 – No People, Building, Systems or Suppliers. Bonus tip is about integrations.
In this blog from SIA Cybersecurity Advisory Board member Pauline Norstrom – founder and CEO of Anekanta Consulting – learn about mitigating artificial intelligence-driven cybersecurity threats to physical security products. Introduction Pauline Norstrom, founder and CEO of Anekanta Consulting, serves on the SIA Cybersecurity Advisory Board.
A good Crisis Management Plan will also have clear instructions on how to communicate with employees, customers, and the media during a crisis. Establishing a Crisis Management Team Next, it’s important to put together a group of people who will be responsible for managing the crisis.
Kara Quesada is a communications and marketing professional who focuses on education and technology solutions that enhance public safety and security. Security professionals should look at this conflict with curiosity about the capabilities of drones, good and bad, and the need for fortifying domestic protection practices.
What I AM suggesting is that when combined with a well thought through strategy, a sprinkling of consultancy, and more than a smidge of PagerDuty muscle, you can get a lot closer to DORA compliance. This helps identify weaknesses and areas for improvement in the incident responseplan.
A playbook for me is typically associated with responding to a cyber incident and gives the actions, procedures and communications associated with responding to a certain incident. I am going to share with you my ideas for a decision and a response playbook. For me plans for managing incident should be in two parts: 1.
A playbook for me is typically associated with responding to a cyber incident and gives the actions, procedures and communications associated with responding to a certain incident. I am going to share with you my ideas for a decision and a response playbook. For me plans for managing incident should be in two parts: 1.
There is a huge amount on the technological response, on everything from precautions to take in advance, to detecting events, through to resolving the issues. There is also a brisk trade by consultants in running cyber exercises, but as I said very little on how to manage the response.
There is a huge amount on the technological response, on everything from precautions to take in advance, to detecting events, through to resolving the issues. There is also a brisk trade by consultants in running cyber exercises, but as I said very little on how to manage the response.
Here, I argued that business continuity plans should consist of two components, a generic element that looks at how an incident will be managed, and a scenario-specific element that focuses on your organisations’ response to a specific event. We have, for a long time had scenario-specific plans at the operational level.
Communicate your security expectations to third parties. Email/DNS protection: This helps to defend against spammers, phishing, spoofing, and other types of malicious communications. Managed detection & response (MDR): MDR services allow a business to delegate management of specific security practices to a qualified provider.
However, I think there are some differences too, as staff would need to be communicated with and the tools normally used to do this might not be available during a cyber incident. Similar to what we would find in hazard and natural disaster responseplans. Especially technical skills.
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