Remove Change Management Remove Document Remove Evaluation
article thumbnail

What Is an Operational Level Agreement (OLA)?

BMC

It describes relationships at the operational level, including those between: Service Desk Support Group(s) Incident Resolution Network Management Operations Management All of these relationships are captured in a document typically owned by the Service Management Team. Evaluate performance routinely. Be precise.

Audit 98
article thumbnail

How to Create and Implement an Effective Governance Model

LogisManager

Regardless of the specific structure your company uses, the cornerstones of good governance are always constant: A clear code of ethics: A formal document outlining the standards of behavior for your board members helps ensure everyone understands what is expected of them. What Makes an Effective Governance Model?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guide: Complete Guide to the NIST Cybersecurity Framework

Reciprocity

Special Publications’ take a deeper dive into specific areas Beyond the core framework, NIST has published over 200 special documents addressing various facets of cybersecurity risk management, ranging from identity access control and protective technology management to incident response and artificial intelligence applications.

article thumbnail

Guide: Complete Guide to the NIST Cybersecurity Framework

Reciprocity

Special Publications’ take a deeper dive into specific areas Beyond the core framework, NIST has published over 200 special documents addressing various facets of cybersecurity risk management, ranging from identity access control and protective technology management to incident response and artificial intelligence applications.

article thumbnail

What Does a Compliance Management System Look Like?

Reciprocity

A public, written document, known as a compliance plan, outlines the rules an organization intends to follow while putting compliance aspects into practice. It is a living, breathing document. A compliance management system orchestrates that work in an efficient, productive way. Regular audits of the compliance program.

article thumbnail

6 Reasons Why You Need SOC 2 Compliance

Reciprocity

For example, you can employ access restrictions to prevent harmful attacks or unlawful data removal, abuse of corporate software, unauthorized adjustments, or disclosure of corporate data.

Audit 52
article thumbnail

6 Reasons Why You Need SOC 2 Compliance

Reciprocity

For example, you can employ access restrictions to prevent harmful attacks or unlawful data removal, abuse of corporate software, unauthorized adjustments, or disclosure of corporate data.

Audit 52