Chisel AI
JANUARY 26, 2022
Unlike traditional software products, AI-based solutions are still not widely understood, and they come with a considerable amount of change management in order to truly recoup the full value of the investment made. In this article, we provide answers to questions we continue to hear throughout our sales process.
IT Governance BC
NOVEMBER 16, 2018
All of this information is put into a document, which is regularly tested, developed and improved on to make sure the organisation is prepared. The BCP is often considered the heart of a BCMS (business continuity management system). Document owner, approver and change history record. Change management.
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BMC
NOVEMBER 7, 2024
It describes relationships at the operational level, including those between: Service Desk Support Group(s) Incident Resolution Network Management Operations Management All of these relationships are captured in a document typically owned by the Service Management Team. Include terms and conditions.
everbridge
MAY 3, 2024
This regulatory framework lays the foundation for an efficient and agile risk management framework, compelling organizations to enhance their ICT risk management policies and procedures. Compliance with DORA requires increased documentation to demonstrate adherence.
Reciprocity
DECEMBER 11, 2024
Level 1 Organizations must conduct annual self-assessments, documenting results in SPRS annually. Assess Current State: Document your existing security controls, policies, and procedures to identify gaps between your current posture and CMMC requirements. streamlines certification requirements, managing compliance remains complex.
IT Governance BC
MAY 20, 2019
Systems crash, files are lost and documents go missing. You don’t need to get into specifics here (that’s covered in step five), but you do need to document who will get the process started, how response teams will be mobilised and where those responsible for enacting the plan should meet. Change management.
Pure Storage
JUNE 27, 2022
Despite the document detailing levels and objectives at length, there’s really no skin in the game, nor an SLA agreement. So from our perspective it’s clear that there is no real penalty for failing to meet performance or capacity SLOs. Moreover, this same vendor doesn’t say anything about performance obligations.
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