PagerDuty

MARCH 4, 2024

.” Of course, FS firms were already on this path–OR helps them deliver their business in a consistent way, gives them competitive advantage and maintains their reputation. The FS firm must reassess these important services regularly and also whenever there is a significant change to their business or the market in which they operate.

Financial Services 52

Financial Services Banking Marketing Resilience 52

Castellan

NOVEMBER 29, 2021

Within this timescale, firms “must have performed mapping and testing so that they are able to remain within impact tolerances for each important business service. In a nutshell, the PRA sums this up in one sentence: firms need to take action, so they are able to provide their important business services within their impact tolerances.

Resilience 52

Resilience Gap Analysis Authorization Business Services 52

PagerDuty

JUNE 26, 2024

PagerDuty works on a service-based model – think identified Important Business Services (IBS) from the PRA regs – and routes alerts directly to the most appropriate teams and individuals who have the necessary expertise to handle the situation. This radically reduces the mean time to restore (MTTR) the service.

Resilience 52

Resilience Financial Services Alert Response Plan 52

Fusion Risk Management

NOVEMBER 19, 2024

Establishing a Framework for Critical Services Organizations should develop objective frameworks to determine core business services. This approach aids regulators in understanding industry-wide risks and dependencies, a perspective acutely missed during the 2008 financial crisis.

Resilience 52

Resilience Banking Vulnerability Crisis Management 52

Fusion Risk Management

SEPTEMBER 29, 2021

Companies can do well through the active use of monitoring technologies, maintaining vigilance for anomalies or inefficiencies in business processes, active managing and monitoring of third parties , and addressing the ad hoc shocks anticipated in an unstable era.

Financial Services 98

Financial Services Banking Capacity Activation 98

Fusion Risk Management

APRIL 20, 2022

By March 31, 2022 firms needed to identify their important business services, map dependencies, and set impact tolerances. And just like that, the first milestone on the Bank of England, Prudential Regulation Authority (PRA), and Financial Conduct Authority (FCA) operational resilience regulatory timeline came and went.

Resilience 52

Resilience Authorization Banking Account Manager 52

PagerDuty

JUNE 30, 2023

Service Graph and Business Services Finally, PagerDuty’s Service Graph and Business Services features enable teams to create relationships among services, illuminating the impact of incidents when they happen in large environments.

Alert 52

Alert Business Services Management Application 52

PagerDuty

JANUARY 28, 2022

One last piece of knowledge about services before we continue: in the PagerDuty app, services are distinct from business services. Thus far, everything I’ve mentioned above is relevant to services. Granularity . In our next, and last, post of the series we’ll be re-capping everything we’ve covered.

Alert 52

Alert Business Services Architecture Application 52

PagerDuty

OCTOBER 26, 2021

This provides a single-pane-of-glass for responders by providing a side-by-side view of the business services impacted with ongoing incidents all within the Datadog dashboard. Display the current status of key business services along with the impacted business services while working on incidents in Datadog.

Application 52

Application Business Services Communications Technology 52

Fusion Risk Management

DECEMBER 12, 2022

Then, prioritize the services that, if disrupted, would impact that promise. Map important services – Identify the necessary people, processes, technology, and information required to deliver each important business service. Ask yourself: What is the process chain that delivers this overall service?

Resilience 52

Resilience Financial Services Risk Management Business Services 52

Fusion Risk Management

SEPTEMBER 27, 2022

Given third parties support strategic and important business services, it is critical to ensure that your organization has its arms around th e risk s that come with them to ensure the resiliency of your own operations. The Old Model of Third-party Risk Management. Automate On-going Monitoring with Argos Risk and Fusion.

Financial Services 52

Financial Services Risk Management Outsourcing Strategic 52

Fusion Risk Management

JUNE 15, 2023

While each business is unique, those who have had a more successful approach to resilience and compliance tend to follow this similar methodology: Identify your critical business functions Begin by identifying what your individual critical business services are.

Resilience 52

Resilience Mitigation Crisis Management Business Services 52

Castellan

JUNE 9, 2022

Defining Important Business Services (IBS) and Impact Tolerances were the first major milestones with initial compliance dates of March 31, 2022. The PRA uses an example from payment services and highlights the different ways organizations have defined a business service.

Resilience 59

Resilience Marketing Banking Business Services 59

Fusion Risk Management

MARCH 8, 2023

Processes, Dependencies, and Important Business Services This Community Exchange conversation brought some interesting insights to the forefront regarding the ways in which our customers structure their programs.

Financial Services 52

Financial Services Risk Management Application Resilience 52

PagerDuty

AUGUST 1, 2024

Tip: Create Stakeholder Subscriptions to subscribe stakeholders to business services and incidents, and inform public and private audiences with Status Pages. After an outage… 8. Establish a post-incident review process Don’t let an outage go to waste.

Outage 65

Outage Communications Alert Management 65

Pure Storage

NOVEMBER 29, 2022

It’s not always an easy engineering feat when there are fundamental architectural changes in our platforms, but it’s a core value that you can upgrade your FlashArrays without any downtime and without degrading performance of business services. . Learn more about how FlashArray//XL can power for your most demanding business services.

Architecture 52

Architecture Failover Capacity Business Services 52

PagerDuty

AUGUST 1, 2024

Tip: Create Stakeholder Subscriptions to subscribe stakeholders to business services and incidents, and inform public and private audiences with Status Pages. After an outage… 8. Establish a post-incident review process Don’t let an outage go to waste.

Outage 52

Outage Communications Alert Resilience 52

Castellan

JANUARY 27, 2022

First, specific to our in-scope products and business services, we’d like you to summarize our most pressing single points of failure, and our readiness should any be disrupted. This is the list of topics where we’ve been asked to comment.”. Andrew continued with his description of each.

Resilience 98

Resilience Business Continuity Crisis Management Business Services 98

Erwood Group

JUNE 4, 2020

We at the Erwood Group believe the timing of offering these services will assist many organizations at a time when it is most needed. As we recover from the economic shutdown and start to reopen the business services to elevate small companies will be much in need and we are in a prime position to assist those organizations.

Impact Analysis 52

Impact Analysis Business Services Marketing Consulting 52

Fusion Risk Management

AUGUST 18, 2022

It also expands the scope of a regulator’s reach to those critical technology and data service providers that compose the digital footprint by which the important business services stand. The DORA will apply to 20 distinct types of existing regulated financial entities. Use technology to manage your ICT risk.

Resilience 52

Resilience Authorization Gap Analysis Risk Management 52

Fusion Risk Management

APRIL 5, 2023

But, with the invention of a crystal ball not on the horizon, organizations need an alternate way to gain a complete view of their important business services and be better prepared to prevent a potential disruption before it materializes. Where should I focus my efforts?

Resilience 59

Resilience Banking Strategic Vulnerability 59

everbridge

OCTOBER 12, 2021

Being a global, interdisciplinary organization, they needed a reliable, unified communication platform to keep staff and stakeholders across the globe connected in the case of an incident disrupting standard business services, such as severe weather. Next Steps.

Disaster Recovery 131

Disaster Recovery BCP Continuity Planning Outage 131

VOX Veritas

JUNE 20, 2018

Resiliency Platform allows organization to automate the resiliency of their business services. Spend the weekends with the family rather than in the data center.

Resilience 40

Resilience Business Services 40

Fusion Risk Management

AUGUST 27, 2024

Resource Mapping – Map your resources to your critical or important business services. Impact Tolerances – Set defensible impact tolerances ; d o this by reviewing your methodologies to ensure that the impact tolerances that you’re establishing are realistic.

Resilience 52

Resilience Mitigation Evaluation Crisis Management 52

Plan B Consulting

MARCH 27, 2021

The Bank of England and the FCA in pushing operational resilience have a different aim than an organisation implementing and maintaining business continuity. Identifying important business services There are several tasks laid out in the paper which they want regulated organisations to carry out.

Business Continuity 52

Business Continuity Resilience Banking Marketing 52

Plan B Consulting

MARCH 27, 2021

In addition, the Financial Conduct Authority (FCA) Consultation paper of 2019 states: “Building operational resilience: impact tolerances for important business services and feedback to DP 18/04”. Identifying important business services. “Building the UK financial sector’s operational resilience”.

Business Continuity 52

Business Continuity Resilience Banking Marketing 52

Fusion Risk Management

JANUARY 5, 2023

Increasingly, financial services supervisory authorities are seeking to ensure that the third parties that are supporting a firm’s important business services meet all resilience requirements.

Resilience 52

Resilience Financial Services Outsourcing Audit 52

Prism International

JUNE 22, 2021

It is an untapped market and the need for this service is only increasing as we continue to see our information become more and more jeopardized. Hundeby-DeVries, CSDS is an Account Manager for DeVries Business Services. About the Author. He has also served on the NAID Communications and Marketing Committee.

Transportation 52

Transportation Marketing Capacity Account Manager 52

everbridge

APRIL 18, 2023

By definition, ServiceOps is “a technology-enabled approach to unifying IT service and IT operations management for excellence in the delivery of digital business services.” What is ServiceOps?

Outage 52

Outage Business Services Technology Management 52

BMC

NOVEMBER 7, 2024

In today’s technology-driven marketplace, delivering superior IT service management is a requirement.

Audit 98

Audit Authorization Management Evaluation 98

Erwood Group

JUNE 9, 2020

This program will cover analyzing financial impacts, forecasting needs, applying market intelligence in financial decisions, and a variety of other topics related to business financial needs.

Impact Analysis 52

Impact Analysis Audit Business Services Marketing 52

Pure Storage

NOVEMBER 22, 2022

Even if IT team members are OK staying late or coming in on the weekend to do it, more and more business services are 24x7x365 operations. In today’s world, planned downtime is increasingly unacceptable to enterprises. Enterprises need flexibility and agility in their IT infrastructure to stay competitive. .

Application 104

Application Business Continuity Technology Business Services 104

PagerDuty

SEPTEMBER 6, 2023

Educate and be educated : Leeor explains how talking directly and frequently with team owners can raise awareness and educate on the importance of complying with service standards: “ For example, business services were not uniformly used across all teams and it’s actually pretty useful.

Continual Improvement 52

Continual Improvement Sports Education Business Services 52

Fusion Risk Management

JANUARY 24, 2023

After all, Operational Resilience is not limited to the financial services industry. A “Resilience Hub” or platform is a best-practice approach that we see many firms take to develop a common operating language and to centralize all management, protection, and reporting against their important business services.

Resilience 52

Resilience Financial Services All-Hazards Disaster Recovery 52

Castellan

APRIL 1, 2022

Business continuity management encompasses the processes your organization uses to identify threats and risks to your operational resilience, understanding the impact of those risks on your organization’s important business services, and developing plans to ensure you can respond to and recover from these disruptions.

BCM 98

BCM Risk Management Business Continuity Resilience 98

Fusion Risk Management

APRIL 28, 2022

In addition to traditional business continuity programs , companies must also be monitoring what the disruption means for their IT disaster recovery programs so that critical applications and equipment can be recovered effectively and efficiently to support the most important business services. regardless of disruptions ?

Disaster Recovery 52

Disaster Recovery Communications Logistics Hospitality 52

LogisManager

SEPTEMBER 24, 2021

To address these challenges, LogicManager’s True Risk calculation accounts for not only the standardized questionnaires and publicly available sets of financial, security and operational data, but also the references between your vendor and your key business services, your data, and your strategic priorities.

Risk Management 104

Risk Management Audit Evaluation Healthcare 104