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Planning to Reduce Crisis Overload

Bernstein Crisis Management

Planning to Reduce Crisis Overload ‍Image Source: FreeImages In today’s fast-paced world, organizations face a multitude of potential crises that can disrupt their operations and reputation, and the sheer volume and variety of these crises can often lead to a sense of uncertainty.

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Aligning Crisis Management Strategies with Objectives

Bernstein Crisis Management

Aligning Crisis Management Strategies with Objectives Introduction to Crisis Management Strategies Crisis management strategies are a crucial part of any business plan. They provide a roadmap for navigating unexpected challenges or disruptions, minimizing damage, and ensuring a swift return to business as usual.

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Change Control Board vs. Change Advisory Board: What’s the Difference?

BMC

At every meeting, the Change Advisory Board reviews requested changes using a standard evaluation framework. That framework should consider all dimensions of the change, including service and technical components, business and customer alignment, and compliance and risk.

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Why Companies Should Put Superior Service and Support First

Security Industry Association

Customer support should be a top priority in any organization’s business plan – not just good customer support, but exceptional customer support. It is as much of a marketing and business differentiator as it is necessary to retain legacy clients, win new customers and build a strong brand. Above and Beyond.

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Net Promoter Score Is as Much about You as It Is about Us

Pure Storage

It makes us a stronger partner: Research shows that organizations with high NPS scores are healthier businesses. At Pure, we use the NPS survey results to guide our business plans. We want to remove the stress of doing business with us. NPS provides an objective evaluation of where we are relative to that goal.

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Measuring organizational resilience: tools, techniques, and best practices

everbridge

Global economic recessions will significantly alter business plans or cause failure. Planning for critical events is a vital part of being a successful business that takes care of its customers, employees, and partners. There have been five global recessions since 1960, three of which have been since 1990.

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Considering robotic process automation to enhance your business resilience? Here are some key considerations

Plan B Consulting

Robotic process automation can bring resilience advantages to mission-critical IT and business processes but its introduction requires wider business planning. Here Ravi Dirckze looks at key considerations on the path to effective business automation. Existing automation needs.