Bernstein Crisis Management

AUGUST 11, 2023

This specialized training equips key individuals with the skills to confidently address the media, key stakeholders – groups like regulators, investors, or your own employees – and the public during a crisis. Spokesperson Training: The Power of Poise One facet of crisis communication training is spokesperson training.

Communications 162

Communications BCM Crisis Management Media 162

Bernstein Crisis Management

SEPTEMBER 7, 2023

They collaborate with businesses, designing crisis response blueprints that detail efficient communication pathways for diverse stakeholders, from media outlets to customers. Media Relations : In tumultuous times, the firm acts as an advisor, ghost-writer, and sometimes spokesperson, helping curate the narrative to maintain trust.

Resilience 160

Resilience Crisis Management BCM Media 160

Bernstein Crisis Management

SEPTEMBER 5, 2023

Social media monitoring tools enable organizations to gauge public sentiment and address concerns promptly. The BCM Blogging Team www.bernsteincrisismanagement.com The post The Mechanics of Effective Crisis Management: Navigating Challenges with Precision appeared first on Bernstein Crisis Management.

Crisis Management 186

Crisis Management Management BCM Communications 186

Bernstein Crisis Management

JUNE 26, 2023

This can be achieved through social media listening, media monitoring, customer feedback analysis, and other relevant tools. Organizations must prepare comprehensive communication strategies that address various stakeholders, including employees, customers, media, and the wider public. Preparation truly is the best protection.

Crisis Management 199

Crisis Management Communications Media Mitigation 199

MHA Consulting

MARCH 16, 2023

The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. Companies need to be capable of communicating during crises they might face with the media and their internal and external stakeholders. This is more true than ever in the age of internet news and social media.

Communications 98

Communications BCM Crisis Management Media 98

Bernstein Crisis Management

JANUARY 5, 2022

To help, we continue to offer resources like a free media training manual, crisis communications and public affairs preparedness checklists , and of course the BCM blog. A few other offerings may be in the works but it’s a bit too early to mention them yet!

Crisis Management 146

Crisis Management Management BCM Internet 146

Bernstein Crisis Management

OCTOBER 17, 2023

Such proactive approaches could involve consistent brand audits, thorough media training for spokespeople, and establishing open channels of communication with stakeholders. The BCM Blogging Team www.bernsteincrisismanagement.com The post Brand Crisis Management: Protecting Your Reputation appeared first on Bernstein Crisis Management.

Crisis Management 170

Crisis Management Management Strategic BCM 170

Bernstein Crisis Management

APRIL 3, 2023

With social media and online news outlets, a crisis can quickly become a viral sensation. Negative media coverage, social media backlash, and loss of customer trust can have long-lasting effects on your business. They may also be responsible for drafting statements, press releases, and social media posts.

Communications 116

Communications Crisis Management Media Mitigation 116

Bernstein Crisis Management

JANUARY 26, 2023

Here’s another bonus: the skills involved in knowing how to truly handle a discussion that includes tough questions and translates incredibly well to another critical piece of crisis communications efforts – media relations ! After all, what is a “bad news” interview other than a tremendously difficult conversation?

Communications 113

Communications BCM Media Crisis Management 113

Bernstein Crisis Management

NOVEMBER 1, 2022

Today’s social media monitoring technology is amazing but it still can’t beat a team of real, live human beings. The BCM Blogging Team. So I’m going to explain why it pays to have every employee receive some level of crisis management education. Problems are spotted before a full-blown crisis hits.

Crisis Management 113

Crisis Management Education Management BCM 113

Bernstein Crisis Management

MARCH 29, 2023

This can include communicating with stakeholders and the media, as well as taking corrective action to address the underlying issue. The BCM Blogging Team bernsteincrisismanagement.com The post Benefits of Having a Crisis Management Plan appeared first on Bernstein Crisis Management.

Crisis Management 113

Crisis Management Management BCM Business Continuity 113

Bernstein Crisis Management

SEPTEMBER 18, 2023

It might be a social media mishap, an abrupt product recall, or a global event affecting operations. The BCM Blogging Team bernsteincrisismanagement.com The post Crisis Response 101: Mastering the Art of Firefighting in Business appeared first on Bernstein Crisis Management. Welcome to the world of crisis response.

BCM 100

BCM Crisis Management Response Plan Strategic 100

Bernstein Crisis Management

FEBRUARY 15, 2023

This would be supplemented by regular checks to determine if awareness and discussion of the crisis is spreading to other areas, whether we’re talking another social media platform or a local town hall. Brief your staff Too often we see management avoid telling staff there’s a crisis happening right under their noses.

Communications 113

Communications Crisis Management BCM Media 113

MHA Consulting

JANUARY 19, 2023

Related on MHA Consulting: Risk Assessment: The Best Way to Identify Your Biggest Threats Weird Weather and BCM The past twenty years have seen a dramatic increase in the number of extreme weather events worldwide. Assessing the natural threats facing the organization has been a cornerstone of BCM all along.

BCM 52

BCM Resilience Business Continuity Consulting 52

MHA Consulting

JANUARY 24, 2023

Related on MHA Consulting: Risk Assessment: The Best Way to Identify Your Biggest Threats Weird Weather and BCM The past twenty years have seen a dramatic increase in the number of extreme weather events worldwide. Assessing the natural threats facing the organization has been a cornerstone of BCM all along.

BCM 52

BCM Resilience Consulting Mitigation 52

MHA Consulting

JULY 20, 2023

Specifically, it should have policies and procedures covering the five key areas of data retention, data access, device security, people security, and social media. Social Media Social media is the last key area for which every organization should develop a risk governance policy. Let’s look at them one by one.

Government 94

Government Media Risk Management Consulting 94

MHA Consulting

JUNE 1, 2023

Could include anything from the angry spouses of employees to disgruntled workers to trolls on social media attacking your reputation to domestic political extremists to terrorist groups located on the other side of the world. Threats related to natural disasters such as hurricanes, earthquakes, floods, wildfires, heat waves, and pandemics.

All-Hazards 98

All-Hazards Hazard Business Continuity Mitigation 98

BCM METRICS

JULY 8, 2021

The disasters that figure in the headlines change from day to day because the media love novelty. The events that cause business the most problems year after year tend to be the same because that is how the world actually works. In today’s post, we’ll give a rundown of the five threats that most commonly […].

Business Continuity 52

Business Continuity Media BCM Continuity Planning 52

MHA Consulting

JUNE 13, 2024

We routinely see companies suffer preventable wounds because they lack a crisis management plan, don’t have prepared statements for the media , have not clearly defined crisis management roles , and so on. But again, this is not to say that banking on your ability to improvise crisis management is wise. It is very risky.

Business Continuity 59

Business Continuity Crisis Management Alternate Site Fashion 59

MHA Consulting

MAY 25, 2023

Consider scaling up your media and social media monitoring to guard against the possible coming wave of misinformation. Consider scaling up your training effort to warn your organizations’ employees about the threats from the coming, craftier phishing attacks.

Risk Management 52

Risk Management Disaster Recovery Mitigation Consulting 52

BCM METRICS

JULY 22, 2021

An example of the second type is that of handling media communications for a company undergoing a crisis, which has gotten insanely difficult over the past several years. Some jobs get easier as time goes by and some get harder. In today’s post, I’m going to help you thrive in the hot seat of crisis […].

Communications 53

Communications Media Crisis Management Management 53

Plan B Consulting

MARCH 17, 2016

The other issue which they were very light on was stakeholder communication beyond the immediate responders and how the media response would be managed. What they lacked was any plans for managing the situation after the incident had been stabilized and how the consequences of the incident would be managed.

Emergency Response 52

Emergency Response Emergency Response Business Continuity Response Plan 52

Plan B Consulting

JUNE 7, 2017

Therefore, your organisation needs to manage the response to the issue, including the media, local authorities and the effect on the local population. There are several companies out there with social media simulators and you could get one of them in to help make the exercise more realistic.

Business Continuity 40

Business Continuity Emergency Response Emergency Response Response Plan 40

Bernstein Crisis Management

APRIL 8, 2021

Thanks to Kris and the crisis experts quoted, including Dorothy Crenshaw, Jason Mudd, and BCM founder Jonathan Bernstein for giving us permission to reprint! Because of social media — specifically people’s interconnectivity through social media — reputation management has never been more relevant. One fish, two fish.

Management 132

Management Authorization Crisis Management Media 132

Plan B Consulting

MARCH 4, 2014

Have you thought through how you would handle the media in an incident? There could be local, national and international media involved. The post 10 questions a BCM should ask about staff travelling abroad appeared first on PlanB Consulting.

Travel 52

Travel BCM Insurance Insurance 52

Plan B Consulting

MARCH 4, 2014

Have you thought through how you would handle the media in an incident? There could be local, national and international media involved. The post 10 questions a BCM should ask about staff travelling abroad appeared first on PlanB Consulting.

Travel 52

Travel BCM Insurance Insurance 52

Stratogrid Advisory

OCTOBER 19, 2018

Why the Business Impact Analysis is Challenging for an Organization with Constant Changes Last Updated on May 31, 2020 by Alex Jankovic Reading Time: 3 minutes In a Business Continuity Management (BCM) Program , there are specific professional practices that must be adhered to. Only then can it identify the required recovery actions.

Impact Analysis 52

Impact Analysis BCM Business Continuity Disaster Recovery 52

Stratogrid Advisory

OCTOBER 19, 2018

In a Business Continuity Management (BCM) Program , there are specific professional practices that must be adhered to. The Disaster Recovery Institute (DRI) outlines the first steps as Business Continuity Management (BCM) Program Initiation and Risk Assessment, with the third being the Business Impact Analysis (BIA). 15 Articles.

Impact Analysis 52

Impact Analysis BCM Business Continuity Disaster Recovery 52

MHA Consulting

APRIL 27, 2024

Remind the managers that life is uncertain and the world currently more hazardous than ever thanks to the rise of cyberattacks, extreme weather, supply chain vulnerabilities, incidents of workplace violence, the heightened risk of reputational damage due to social media, global conflict, and similar threats.

Consulting 52

Consulting BCM Business Continuity All-Hazards 52

Plan B Consulting

MAY 31, 2019

Having channels such as work emails on our personal devices or using WhatsApp and social media for both work and personal use, means that it is much more likely for messages to be seen. I personally have a home number, but it is not even connected to a telephone handset.

Business Continuity 52

Business Continuity Fashion BCP Activation 52

Plan B Consulting

MAY 31, 2019

Having channels such as work emails on our personal devices or using WhatsApp and social media for both work and personal use, means that it is much more likely for messages to be seen. I personally have a home number, but it is not even connected to a telephone handset. Multi-tab BIA Spreadsheets.

Business Continuity 52

Business Continuity Fashion BCP Activation 52

Emergency Planning

MARCH 7, 2019

Myth 16: The mass media create an accurate picture of the disasters on which they report. Reality: There is a pervasive tendency for the media to exaggerate and distort disaster-related information. There is thus no reason why BCM should not apply to public bodies. Very rarely are journalists ever expert on disasters and crises.

Hospitality 130

Hospitality All-Hazards Risk Reduction Logistics 130

Stratogrid Advisory

JUNE 3, 2020

Once implemented, a Business Continuity Management (BCM) Program will support your organization's value statement and its mission. The implementation of a Business Continuity Management (BCM) Program can be a complicated and lengthy process, which directly depends on the organization's size and complexity.

Business Continuity 52

Business Continuity BCM Impact Analysis BCP 52

Stratogrid Advisory

JUNE 3, 2020

Once implemented, a Business Continuity Management (BCM) Program will support your organization's value statement and its mission. Section 2 - Business Continuity Management (BCM) Program Implementation. Section 9 - BCM Program Maintenance. 2 – BCM Program Implementation. 9 – BCM Program Maintenance.

Business Continuity 52

Business Continuity BCM Impact Analysis BCP 52

Plan B Consulting

DECEMBER 6, 2019

If we are looking to defend ourselves in the media or on social media, the use of figures may not be beneficial and help our defence. Figures for the cost of things keep rising, and larger costs get attached to problems, mainly to try and empathise how big the problem is. Just to note: the traffic light cost is fake news made up by me!

Management 52

Management Continuity Professionals Media Business Continuity 52

Plan B Consulting

DECEMBER 6, 2019

If we are looking to defend ourselves in the media or on social media, the use of figures may not be beneficial and help our defence. Figures for the cost of things keep rising, and larger costs get attached to problems, mainly to try and empathise how big the problem is. Just to note: the traffic light cost is fake news made up by me!

Management 52

Management Continuity Professionals Media Business Continuity 52