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CrisisManagement Team, Assemble! Even with the increased awareness of crisismanagement best practices today, a startling number of new clients don’t have an answer when we ask who’s on their crisis team. This is a major problem. So, who makes up this critical team, and what exactly do they do?
Turns out you can “just” do crisismanagement… A long time ago, in a strange and wonderful galaxy known as Los Angeles County, intrepid public relations expert Jonathan Bernstein took a leap of faith. The post Celebrating 28 Years of Bernstein CrisisManagement appeared first on Bernstein CrisisManagement.
The Crucial Role of Rapid Crisis Response in Effective CrisisManagement In the fast-paced world we live in, crises can sometimes arise unexpectedly and escalate rapidly, posing significant threats to businesses, reputations, and even safety. However, having the right strategies in place is only part of the equation.
This post is part of BCM Basics, a series of occasional, entry-level blogs on some of the key concepts in business continuity management. Most companies have a pretty good handle on the tactical side of crisismanagement. However, relatively few are mindful of the strategic side of crisismanagement.
Episode Summary: On today's show, Shane interviews John Hill, a seasoned consultant with over 20 years of experience in Disaster Recovery and Business Continuity. 12:07min- How does a company’s BCM program get so bad? 31:37min- Approach to integrating continuous improvement into regular BCM work. Key Points.
Knowing what roles should be represented on the business continuity management (BCM) team and what kind of people should fill them is an overlooked key to success in making organizations resilient. The roles that should be represented on a company’s BCM team change over time depending on the maturity of the program.
In today’s post we’ll look at the top 10 free or almost free resources business continuity management professionals can utilize to help them raise their BCM skills and effectiveness to ninja level. However, there is one aspect of doing BCM that is much better and easier than it was when I was getting started 25 years ago.
This post is part of BCM Basics, a series of occasional, entry-level blogs on some of the key concepts in business continuity management. As consultants, we are continually surprised to discover that many of our clients do not understand the meaning of these fundamental terms.
This post is part of BCM Basics, a series of occasional, entry-level blogs on some of the key concepts in business continuity management. Other components include risk management, crisismanagement, operational resilience, supply chain resilience, and financial resilience, among others.
This post is part of BCM Basics, a series of occasional, entry-level blogs on some of the key concepts in business continuity management. Our BCaaS includes access to one or more of MHA’s BCM experts, each of whom has 15 years or more of BCM experience.) We’re also available any time on demand.
On this week's show, Shane interviews John Hill, a seasoned consultant with over 20 years of experience in Disaster Recovery and Business Continuity. The experiment is also really good for open minded management to see how the system they put in place can make or break their company and operations.
Episode Summary: Participation in industry association’s governing boards, oversight committees, mentoring, and consulting groups, can have considerable influence on the development and direction of your profession. . As a BCM and CrisisManagement (CM) subject matter expert at ISO he has worked on many BCM and CM (related) standards.
The business continuity management professional is unlikely to play a hands-on role in managing social media during a crisis. However, the BCM pro has a key part to play as … The post The BCM Pro’s Role in Managing Social Media During a Crisis appeared first on MHA Consulting.
Having quality documentation is an important part of a sound business continuity management program, but it’s not the most important part. It typically exists alongside plans for crisismanagement, security response, and other areas. Common Mistake No. The recovery plan does not live in a vacuum.
In today’s post, we’ll list and link to some of MHA’s best-ever resources on the art of communicating during a crisis. Every organization’s crisismanagement plan must include a crisis communications plan and strategy. Here are eight tips to help you protect your brand in a crisis: Become brand-aware.
In our role of BCM, we deal with a number of different teams including Fire Life Safety, CrisisManagement, Business and IT Recovery Teams, etc. In our consulting firm, we have a high degree of familiarity as the majority of us have worked together over 10 years. So how does this apply to us?
Herrera Unplugged is an occasional series in which MHA Consulting CEO Michael Herrera shares his candid views on current hot-button business continuity topics. You might think that a company spending a substantial sum for the advice of a business continuity consultant would do everything it could to make the collaboration a success.
FFIEC in our industry is best known for providing the business continuity management standard that U.S. FFIEC is, of course, one of many standards that organizations can adopt and seek to come into alignment with to strengthen their BCM programs. For this reason, it is often referred to as the Gold Standard of BCM standards.
Related on MHA Consulting: Top 10 Resources to Help You Become a BCM Ninja Why the BIA Is Important The business impact analysis or BIA is one of the topics Richard Long and I write about the most here on “Roadmap to Resiliency.” In today’s post, we list, link to, and describe MHA’s best BIA resources. A great place to start.
Managing an enterprise BCM program requires BCM Practitioners to address many program initiatives and tasks that must must seamlessly work together. I liken BCM programs to a watch with many moving parts; some critical and others not so critical to its operation and ability to provide accurate time.
With social media and online news outlets, a crisis can quickly become a viral sensation. A crisis communications agency can help your company navigate the complex landscape of crisismanagement, ensuring that your brand’s reputation remains intact.
Book Title: Business Continuity and Disaster Recovery for InfoSec Managers. Rittinghouse is a managementconsultant for large enterprises as well as a member of the Federal Communication Commission’s Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity. ” GO TO BOOK.
As business continuity consultants, we at MHA often encounter a situation we call “inviting by title,” which is when our contact at the client company has us meet with high-level company executives rather than mid-level employees with detailed tactical knowledge. The funny thing is, inviting by title is not even a win for the project manager.
PlanB and other strategic partners will be hosting exercises across the day for crisismanagers, emergency responders and business continuity practitioners. The post PlanB Consulting – F24 UK 2022 appeared first on PlanB Consulting. To register, please visit: fact24.com/en/f24-uk-experience-event-aberdeen/
PlanB and other strategic partners will be hosting exercises across the day for crisismanagers, emergency responders and business continuity practitioners. The post PlanB Consulting – F24 UK 2022 appeared first on PlanB Consulting. To register, please visit: fact24.com/en/f24-uk-experience-event-aberdeen/.
PlanB and other strategic partners will be hosting exercises across the day for crisismanagers, emergency responders and business continuity practitioners. The post PlanB Consulting – F24 UK 2022 appeared first on PlanB Consulting. To register, please visit: fact24.com/en/f24-uk-experience-event-aberdeen/.
In the “ An Introduction to Business Continuity Planning ” article, we outlined the main components of the Business Continuity Management (BCM) Program and introduced the basics of Business Continuity Planning (BCP). Management Support We know that running a small or medium business is not without challenges.
In the “ An Introduction to Business Continuity Planning ” article, we outlined the main components of the Business Continuity Management (BCM) Program and introduced the basics of Business Continuity Planning (BCP). . Management Support. Many of the organizations of this size (e.g. Many of the organizations of this size (e.g.
Related on MHA Consulting: Who Does What: The Most Critical Job Roles in IT Disaster Recovery The Price of Neglecting IT/DR Being a business continuity consultant can be frustrating. These people should be consulted regarding how they use IT, how long they could manage without it, and how long they could work manually, if necessary.
Related on MHA Consulting: The Science and Art of Writing an IT/DR Recovery Plan What Are the Most Important Aspects of BC? Crisismanagement. Making plans to manage emergencies and crises. But again, this is not to say that banking on your ability to improvise crisismanagement is wise. It is very risky.
Related on BCMMETRICS: Don’t Give Up the Ship: Demonstrating the Benefits of Rigorous CrisisManagement Training Benefits That Go Beyond BC The main purpose of a business continuity management (BCM) program is to help an organization get through disruptions with the least possible impact to its operations, reputation, stakeholders, and bottom line.
In my 25+ years as a business continuity & crisismanagement expert, I often get asked one particular question that that makes me cringe: “Are there metrics we should be tracking?” In short and emphatically, YES! What metrics should you be tracking?
As BCM Practitioners we are often required to dream up, plan, implement and facilitate a mock disaster exercise for our CrisisManagement teams. The post Planning Your Next Mock Disaster Exercise appeared first on MHA Consulting. Have fun and enjoy the exercise.
Related on MHA Consulting: Standard Time: The Best Time to Choose a Business Continuity Standard Is Right Now The High Costs of Noncompliance Owing to the critical role they play in society and the economy, organizations in the healthcare, finance, and utility sectors are required by law to meet stringent business continuity (BC) standards.
Pandemic response also helped identify several gaps in crisismanagement programs, which still need addressing, and that may fuel more job postings through the remainder of 2021, as well as an increase in the number of engagements for business continuity, disaster planning, resiliency advisors, and related professional services.
Related on MHA Consulting: Be Ransomware Resilient: Know How to Operate Manually A Healthcare System Under Attack Last month, the U.S. The BC team’s work in making sure the organization is prepared for a data breach includes the following: Ensuring the overall crisismanagement plan addresses responding to a data breach.
Consult your business impact analysis. Companies who lack manual workarounds coud miss SEC deadlines and face sanctions. How to Create a Workaround The easy part of devising manual workarounds is knowing which processes you need to develop backups for. We recommend focusing on those needed in the first 24 to 48 hours.
This bulletin week Charlie talks about the importance of senior manager buy-in within business continuity. In my last job before PlanB Consulting and Business Continuity Training, I was working for a consultancy in Perth. appeared first on PlanB Consulting.
This bulletin week Charlie talks about the importance of senior manager buy-in within business continuity. In my last job before PlanB Consulting and Business Continuity Training, I was working for a consultancy in Perth. appeared first on PlanB Consulting.
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