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Customers Shouldn’t Live with Experience – They Should Love It

Pure Storage

They have spending on autopilot with subscriptions for everything from home security and identity-theft protection to clothing and coffee pods. The company modernizes HR departments by putting B2C ease and innovation into B2B software, transforming disparate functions into value drivers.

B2B 72
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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

The first mention of the National Security Authority. Conclusion When you provide B2C services and have a large public customer base, you cannot hide a cyber incident. Mon, 3rd January 2022 Started the dialogue about the paywalls for their online subscription services and explained why they were taken down.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

The first mention of the National Security Authority. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident. Started the dialogue about the paywalls for their online subscription services and explained why they were taken down. Tue, 4th January 2022. Conclusion.

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Arnold Clark Hack – A Car Crash in Motion?

Plan B Consulting

I have also used my knowledge of cyber security and knowledge gleaned from writing a number of cyber case studies – most notably on the SEPA hack – to write this article. This is a B2C business whose website on the front page says, “pride ourselves on offering customer service of the highest level”.

Media 52
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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

The first mention of the National Security Authority. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident. Started the dialogue about the paywalls for their online subscription services and explained why they were taken down. Tue, 4th January 2022. Conclusion.