Plan B Consulting
JANUARY 9, 2020
The first point to note is that they are both a business-to-business (B2B) and business-to-customer (B2C) organisation. Their B2B involves supplying currency services to a number of banks. I always think that B2C incidents are a lot more difficult to manage than B2B services.
Plan B Consulting
JANUARY 9, 2020
The first point to note is that they are both a business-to-business (B2B) and business-to-customer (B2C) organisation. Their B2B involves supplying currency services to a number of banks. I always think that B2C incidents are a lot more difficult to manage than B2B services.
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NexusTek
SEPTEMBER 26, 2019
Whether youre B2C or B2B, when you love what you do, its infectious. As a business owner, you dont just have a vision for your companys growth, you have passion for what you do and dedication to the people who are a part of your team. Passion inspires people. And when your team is inspired, theyll go the extra mile.
Pure Storage
OCTOBER 20, 2021
It’s a classic B2B pitfall—and a huge missed opportunity. The company modernizes HR departments by putting B2C ease and innovation into B2B software, transforming disparate functions into value drivers. Companies should consider the sale as the start of the experience.
arunpraka shray
SEPTEMBER 25, 2020
Shift from B2B to B2C direct communication : If the customer can boast of ‘I know the CEO of this organization’ is a sure shot loyal and a repeat buyer of the brand. Even the Product teams can be regularly in touch with the customers.
PagerDuty
NOVEMBER 10, 2021
Whether B2B or B2C, modern customer expectations for digital, hybrid, and omnichannel experiences are higher than ever: everything must be seamless and available 24/7, 365 days a year. With this focus on digital, all eyes are on technical leadership to deliver.
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