BMC

NOVEMBER 7, 2024

In today’s technology-driven marketplace, delivering superior IT service management is a requirement. This section of the OLA includes a few main topics, such as: Work requests Service requests Incident management Problem management Service maintenance/ change management Service exceptions 6.

Audit 95

Audit Authorization Management Evaluation 95

PagerDuty

JUNE 26, 2024

With over 700 out-of-the-box integrations , PagerDuty can be configured to receive events and alerts from diverse sources, such as cloud and network monitoring tools, security information and event management (SIEM) systems, and change management tools. This radically reduces the mean time to restore (MTTR) the service.

Resilience 52

Resilience Financial Services Alert Response Plan 52

Reciprocity

OCTOBER 9, 2024

CA – Security Assessment and Authorization: Evaluating the effectiveness of security controls and authorizing system operations. PT – PII Processing and Transparency: Managing personal information with transparency and accountability. Your enterprise manages its assets according to their priority.

Cybersecurity 40

Cybersecurity Audit Risk Management Vulnerability 40

Reciprocity

OCTOBER 9, 2024

CA – Security Assessment and Authorization: Evaluating the effectiveness of security controls and authorizing system operations. PT – PII Processing and Transparency: Managing personal information with transparency and accountability. Your enterprise manages its assets according to their priority.

Cybersecurity 40

Cybersecurity Audit Risk Management Vulnerability 40