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What Is an Operational Level Agreement (OLA)?

BMC

In today’s technology-driven marketplace, delivering superior IT service management is a requirement. This section of the OLA includes a few main topics, such as: Work requests Service requests Incident management Problem management Service maintenance/ change management Service exceptions 6.

Audit 98
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Guide: Complete Guide to the NIST Cybersecurity Framework

Reciprocity

How to prepare for a NIST Audit: Checklist What is a security impact analysis? Additionally, we’ve included links for deeper exploration and a practical guide to preparing for a NIST compliance audit. AU – Audit and Accountability: Keeping detailed logs to monitor and analyze actions that could affect security.

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Guide: Complete Guide to the NIST Cybersecurity Framework

Reciprocity

How to prepare for a NIST Audit: Checklist What is a security impact analysis? Additionally, we’ve included links for deeper exploration and a practical guide to preparing for a NIST compliance audit. AU – Audit and Accountability: Keeping detailed logs to monitor and analyze actions that could affect security.

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Announcing Our Smart Financial Analysis For Business

Erwood Group

This program will cover analyzing financial impacts, forecasting needs, applying market intelligence in financial decisions, and a variety of other topics related to business financial needs. Designed to improve the overall financial health of your business, our financial experts and consultants are the best.

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How Can the PagerDuty Operations Cloud Play a Part in Your Digital Operational Resilience Act (DORA) Strategy by Lee Fredricks

PagerDuty

PagerDuty works on a service-based model – think identified Important Business Services (IBS) from the PRA regs – and routes alerts directly to the most appropriate teams and individuals who have the necessary expertise to handle the situation. This radically reduces the mean time to restore (MTTR) the service.

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Product’s Perspective: True Risk: Why External Vendor Ratings are Only Half the Picture

LogisManager

To address these challenges, LogicManager’s True Risk calculation accounts for not only the standardized questionnaires and publicly available sets of financial, security and operational data, but also the references between your vendor and your key business services, your data, and your strategic priorities.

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Preparation Continues for the Digital Operational Resilience Act

Fusion Risk Management

Increasingly, financial services supervisory authorities are seeking to ensure that the third parties that are supporting a firm’s important business services meet all resilience requirements. The DORA broadens the oversight framework to include information sharing, better audit access, and guidance on retrospective analysis.