Customers Shouldn’t Live with Experience – They Should Love It
Pure Storage
OCTOBER 20, 2021
To respond with agility, the engineering department takes a modern, buy-over-build approach, leveraging microservice architectures and dev/test platforms as a service. For example, our technology partner VMware uses customer data in two ways to extend and modernize its CX. It’s a classic B2B pitfall—and a huge missed opportunity.
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