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New Tech Leader Survey Reveals Why the Time for Real-Time Operations is Now by Vivian Chan

PagerDuty

Whether B2B or B2C, modern customer expectations for digital, hybrid, and omnichannel experiences are higher than ever: everything must be seamless and available 24/7, 365 days a year. With this focus on digital, all eyes are on technical leadership to deliver.

B2C 52
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Customers Shouldn’t Live with Experience – They Should Love It

Pure Storage

To respond with agility, the engineering department takes a modern, buy-over-build approach, leveraging microservice architectures and dev/test platforms as a service. It’s a classic B2B pitfall—and a huge missed opportunity. Companies should consider the sale as the start of the experience.

B2B 72