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Without question, 2020 has been the biggest disrupter of the retail industry in modern times. The pandemic has forced years of planned retail digital transformation to take place in months, not years. While many retailers have attempted to make changes, only the most future-facing IT teams have succeeded. Staffing is costly.
We interact with retailers every day. We shop for food, apparel, housewares, electronics… the list goes on. What keeps retail running? Behind the storefronts and websites are workloads like digital commerce and marketing, supply chain, databases, and usually a virtualization platform. Technology, of course.
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