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Supporting enterprises during IT outages: The role of Everbridge

everbridge

However, IT outages, as the one caused by a Crowdstrike update on July 19 th 2024, are inevitable and can disrupt business operations, leading to significant financial losses and reputational damage. Accelerated incident response and resolution for IT disruption One of the most critical aspects of managing IT outages is the speed of response.

Outage 59
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Are you Prepared for Your Next Major Outage? by Mark Philp

PagerDuty

And ultimately, it’s not a matter of if you will have an outage, but of when. Before an outage… 1. During an outage… 3. Increase situational awareness during incident triage Give responders access to contextual information the moment they’re paged about an incident. After an outage… 8.

Outage 65
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Are you Prepared for Your Next Major Outage? by PagerDuty University

PagerDuty

And ultimately, it’s not a matter of if you will have an outage, but of when. Before an outage… 1. During an outage… 3. Increase situational awareness during incident triage Give responders access to contextual information the moment they’re paged about an incident. After an outage… 8.

Outage 52
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Intelligent Alert Grouping: What It Is and How To Use It by Quintessence Anx

PagerDuty

When the incident begins it might only be impacting a single service, but as time progresses, your brain boots, the coffee is poured, the docs are read, and all the while as the incident is escalating to other services and teams that you might not see the alerts for if they’re not in your scope of ownership.

Alert 52
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Modernize your Operations Center and Build Operational Resilience with the Latest Features from PagerDuty by Cristina Dias

PagerDuty

Global IT disruptions and outages are becoming the new normal, testing the operational resilience of businesses everywhere. With manual processes and eyes-on-glass methods to handle this information, operations center engineers experience alert fatigue, making them prone to missing key signals and incorrectly prioritizing issues.

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Modernize your Operations Center and Build Operational Resilience with the Latest Features from PagerDuty by Cristina Dias

PagerDuty

Global IT disruptions and outages are becoming the new normal, testing the operational resilience of businesses everywhere. With manual processes and eyes-on-glass methods to handle this information, operations center engineers experience alert fatigue, making them prone to missing key signals and incorrectly prioritizing issues.

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APAC Retrospective: Learnings from a Year of Tech Outages – Dismantling Knowledge Silos by David Ridge

PagerDuty

At this point in the incident lifecycle you have controlled the fire hose of alerts coming from sources all around your organisation, and you have automated the mobilisation of the correct on-call responder only for the relevant actionable items. We have previously mentioned the known and repeatable requirements that automation generally has.

Outage 52