Myth vs. Reality: Lessons in Reliability from the July 19 Outage by Paula Thrasher
PagerDuty
SEPTEMBER 10, 2024
There was clearly a big outage and I quickly checked our systems at PagerDuty. Major outages happen multiple times per year, so frequently that we have an internal dashboard (colloquially referred to as “the internets are broken”). His team had just started implementing AIOps when the outage hit.
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