Is Your Incident Management Tool a Single Point of Failure? The Case for a Multi-Channel Approach by Débora Cambé
PagerDuty
MARCH 6, 2025
This ensures our customers can respond and coordinate from wherever they are, using whichever interfaces best suit the momentso much so that even point products use PagerDuty as a failover. When critical systems go down, you need more than just a chat tool.
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