Security Industry Association

SEPTEMBER 12, 2024

Charlie Fleischman, general manager at Virtual Guarding We were staffing a command center in Bay Shore, New York, 24/7 until we were able to completely convert to our own cloud-based software platform. Today we are guarding all types of properties, including medical, housing, logistics, industrial and retail.

Education 59

Education Command Center Technology Marketing 59

PagerDuty

OCTOBER 24, 2022

NOCs used to be the command center for technology issues. The alert is routed directly to the on-call person on the development team that supports the service, and the SME takes it from there. Imagine you’re an online retailer and your shopping cart function is down. Issue with networking? Route to networking.

Command Center 59

Command Center Communications Retail Mitigation 59

PagerDuty

OCTOBER 24, 2022

NOCs used to be the command center for technology issues. The alert is routed directly to the on-call person on the development team that supports the service, and the SME takes it from there. Imagine you’re an online retailer and your shopping cart function is down. Issue with networking? Route to networking.

Command Center 52

Command Center Communications Retail Mitigation 52