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Intelligent Service Design by Quintessence Anx

PagerDuty

Hello and welcome to the fourth post in our EI Architecture series focusing on Intelligent Alert Grouping. Previously we have talked about how to train Intelligent Alert Grouping using incident merges ( here ) and how to configure your alert titles to improve default matching. Granularity . Units of functionality. Brainstorm.

Alert 52
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How Can the PagerDuty Operations Cloud Play a Part in Your Digital Operational Resilience Act (DORA) Strategy by Lee Fredricks

PagerDuty

Monitoring and alerting : The AIOps capabilities of the PagerDuty Operations Cloud are built on our foundational data model and trained on over a decade of customer data. Alert Routing, call-out, and escalation : PagerDuty allows firms to define notification protocols for different types of incidents based on urgency and severity.

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IRL to IAC: Your Environment to PagerDuty via Terraform by Mandi Walls

PagerDuty

When I’m done, I want to have a full set of services mimicking the Microservices Demo environment, with defined dependencies. Each service will also have a generic integration endpoint defined so they can receive alerts. Looking at the documentation for the microservices demo , there are 12 potential services in the environment.

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Are you Prepared for Your Next Major Outage? by Mark Philp

PagerDuty

Reduce alert noise so there are fewer interruptions during incident response, leading to faster resolution. Tip: Create Stakeholder Subscriptions to subscribe stakeholders to business services and incidents, and inform public and private audiences with Status Pages. After an outage… 8.

Outage 65
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Strengthen Your DORA Metrics with PagerDuty by Mandi Walls

PagerDuty

Integrations allow PagerDuty to receive information and alerts from other services, interrogate them, assign them to services, and initiate incidents. PagerDuty integrates with many third party services that provide monitoring, observability and tracing functionality for various types of events in your environment.

Alert 52
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Are you Prepared for Your Next Major Outage? by PagerDuty University

PagerDuty

Reduce alert noise so there are fewer interruptions during incident response, leading to faster resolution. Tip: Create Stakeholder Subscriptions to subscribe stakeholders to business services and incidents, and inform public and private audiences with Status Pages. After an outage… 8.

Outage 52
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Improve Incident Response by Getting Control of Your (Unintelligent) Swarm by Mandi Walls

PagerDuty

Swarming is an approach to incident response that alerts everyone in the organization that there is a problem and opens a large war room or conference call for everyone to join, regardless of their potential to help resolve the issue. In the absence of this data, some organizations choose to use a swarm approach to their incident response. .

Alert 85