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Intelligent Service Design by Quintessence Anx

PagerDuty

Hello and welcome to the fourth post in our EI Architecture series focusing on Intelligent Alert Grouping. Previously we have talked about how to train Intelligent Alert Grouping using incident merges ( here ) and how to configure your alert titles to improve default matching. Granularity . Units of functionality. Brainstorm.

Alert 52
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Improve Incident Response by Getting Control of Your (Unintelligent) Swarm by Mandi Walls

PagerDuty

Swarming is an approach to incident response that alerts everyone in the organization that there is a problem and opens a large war room or conference call for everyone to join, regardless of their potential to help resolve the issue. In the absence of this data, some organizations choose to use a swarm approach to their incident response. .

Alert 85
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Product’s Perspective: True Risk: Why External Vendor Ratings are Only Half the Picture

LogisManager

Trend Alert: The Automation of Third Party Risk Management. What do most people overlook when assessing their vendor risks that leaves them in the dark? How does ERM software play a role in protecting your organization from True Risk? Keep reading to find out. There’s never been a better time to be a vendor manager.

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IRL to IAC: Your Environment to PagerDuty via Terraform by Mandi Walls

PagerDuty

When I’m done, I want to have a full set of services mimicking the Microservices Demo environment, with defined dependencies. Each service will also have a generic integration endpoint defined so they can receive alerts. Looking at the documentation for the microservices demo , there are 12 potential services in the environment.

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How Can the PagerDuty Operations Cloud Play a Part in Your Digital Operational Resilience Act (DORA) Strategy by Lee Fredricks

PagerDuty

Monitoring and alerting : The AIOps capabilities of the PagerDuty Operations Cloud are built on our foundational data model and trained on over a decade of customer data. Alert Routing, call-out, and escalation : PagerDuty allows firms to define notification protocols for different types of incidents based on urgency and severity.

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Bonus Chapter: Andrew and Michael’s Plan for Felder in 2022

Castellan

First, specific to our in-scope products and business services, we’d like you to summarize our most pressing single points of failure, and our readiness should any be disrupted. We can even automate the alerts to different people in our organization.”. This is the list of topics where we’ve been asked to comment.”.

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More Powerful than Ever: PagerDuty’s Revamped Mobile App is Primed for Even Better Incident Response by Hannah Culver

PagerDuty

The most important information about an incident is available to you immediately, such as notes from other responders working on the incident, change events, past incidents, and the latest alerts. One way to glean this information is by understanding Service Dependencies. Gain critical incident context through the past or present.