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Intelligent Alert Grouping: What It Is and How To Use It by Quintessence Anx

PagerDuty

When the incident begins it might only be impacting a single service, but as time progresses, your brain boots, the coffee is poured, the docs are read, and all the while as the incident is escalating to other services and teams that you might not see the alerts for if they’re not in your scope of ownership. Common incident challenges.

Alert 52
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APAC Retrospective: Learnings from a Year of Tech Outages – Dismantling Knowledge Silos by David Ridge

PagerDuty

At this point in the incident lifecycle you have controlled the fire hose of alerts coming from sources all around your organisation, and you have automated the mobilisation of the correct on-call responder only for the relevant actionable items. MIM : Populate incidents with automated diagnostics and normalise event data so it’s consumable.

Outage 52
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Quick! Grab all the evidence: Capturing application state for post-incident forensics. by Jake Cohen

PagerDuty

When critical applications suffer performance degradation—or worse yet, a full outage—engineers rush to find the (apparent) cause of the incident, such that they can remediate the issue as fast as possible. Grab all the evidence: Capturing application state for post-incident forensics. Stay inquisitive, my fellow detectives.

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Winter safety tips for employees in private and public sectors 

everbridge

Prepare for power outages Ensure you have accurate contact information for employees, customers, and stakeholders to stay connected during power outages. This can include automated alerts, sirens, or mass messaging platforms to reach individuals across different locations.

Alert 59
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PagerDuty Deploys $600K to Further Investments in Global Health by Olivia Khalili

PagerDuty

As one of our first time-critical health grantees, Nexleaf used grant funding and PagerDuty’s incident response platform, with technical pro bono support from PagerDuty employees, to enhance the delivery of power outage alerts and make them more useful for healthcare workers in 13 under-resourced health facilities in Kenya.

Alert 98
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Better Data for Public Health: How Nexleaf and PagerDuty are Monitoring Healthcare by Rachel Schmitz

PagerDuty

With little to no data to understand how and when power outages occur, it has become increasingly challenging for bioengineers to manage. . Without data showing exactly how long and costly these outages are, it’s difficult for these hospitals to justify additional funds. Nexleaf Analytics is working to solve this challenge.

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APAC Retrospective: Learnings from a Year of Tech Turbulence by David Ridge

PagerDuty

. ——————————– Part 1: Detect: Filtering the Noise In the midst of all the chaos from recent outages and incidents this year, we would bet that somewhere in all the noise was the alert that truly mattered. People are becoming numb to alerts, making them less effective.

Alert 52