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Crisis Communications – A Dark Art?

Plan B Consulting

This is often used by companies, such as Equifax, who had a cyber breach and promoted the idea that they were a victim of a crime rather than just poor IT security management which was able to be hacked. This list was taken from ‘Ongoing Crisis Communication: Planning, Managing, and Responding’ by W Timothy Coombs.

article thumbnail

Crisis Communications – A Dark Art?

Plan B Consulting

This is often used by companies, such as Equifax, who had a cyber breach and promoted the idea that they were a victim of a crime rather than just poor IT security management which was able to be hacked. This list was taken from ‘Ongoing Crisis Communication: Planning, Managing, and Responding’ by W Timothy Coombs.