Plan B Consulting

JUNE 23, 2025

So, when I saw that the Kelly report was out on the Heathrow power outage, I thought I should have a look. Good incident management goes some way to mitigating this and prevents the spawning of further negative stories, but the lasting impact and reputation of the airport will always be dented. What lessons can we take away?

Management 52

Management Benchmark Outage Airlines 52

Pure Storage

JULY 16, 2025

When an airline check-in stalls, a retailer’s cart spins, or a quarterly close drags past the deadline, the source of the pain often traces back to the same place: the database engine. Each scheduled outage becomes a gamble, especially for the 66% of organizations still running core database operations on legacy infrastructure.²

Architecture 52

Architecture Outage Airlines Resilience 52

Pure Storage

OCTOBER 8, 2024

This eliminates the complicated and time-consuming process of planning and executing multiple workload outages while data is moved and then cut over to the new array. The second benefit is the mitigated operational risk of an in-place stateless controller upgrade.

Architecture 119

Architecture Outage Airlines Activation 119

MHA Consulting

JULY 7, 2023

Two of the latest are Ticketmaster and Southwest Airlines. Alternately, they might acknowledge the possibility of outages but resist investing in BC on the theory that their people are good enough to improvise their way out of trouble if anything does go wrong. This led to a delay of almost 2,000 Southwest flights.

Airlines 52

Airlines Outage Crisis Management Transportation 52

Plan B Consulting

DECEMBER 13, 2021

There have been power outages where people have been off power for a similar length of time and subsequent enquiries with their recommendations have taken place, but nothing seems to improve and we suffer in the same way again. Some organisations, such as airlines and the UK railway system, seem to have a good process in place.

Airlines 52

Airlines Continuity Professionals Outage Response Plan 52

Plan B Consulting

DECEMBER 13, 2021

There have been power outages where people have been off power for a similar length of time and subsequent enquiries with their recommendations have taken place, but nothing seems to improve and we suffer in the same way again. Some organisations, such as airlines and the UK railway system, seem to have a good process in place.

Airlines 52

Airlines Continuity Professionals Outage Response Plan 52

Pure Storage

MAY 7, 2024

When a hurricane leads to widespread power outages, flooding, and workforce disruption, for example, an effective disaster recovery plan ensures that IT systems remain up and running and that operations can come back online as soon as possible.

Disaster Recovery 52

Disaster Recovery Business Continuity BCP Continuity Planning 52