This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Thats right, summer is right around the corner and cybercriminals are exploiting travel season by sending fake booking confirmations that look nearly identical to e-mails from airlines, hotels and travel agencies. Even tech-savvy travelers are falling for it. deltacom.com instead of @delta.com).
There was another news item suggesting that airlines had raised concerns about power issues in the months preceding the incident. Reputation Matters Before a Crisis Begins Heathrow is one of themost expensive airportsfor airlines in the world. The airlines communications were not sympatheticto Heathrows situation.
It is a rather glowing report as the report’s author is a Non-Executive Director at Heathrow so slightly marking their own homework and it didn’t look at their response from the view of their customers—either the passengers affected or the airlines—which I would suspect would have made the report a little more downbeat and critical.
Failures in Risk Management: Boeing’s Freefall Continues — and Why Risk Ripple Intelligence Matters More Than Ever Last Updated: July 22, 2025 In March 2024, we published The Turbulent Times of Boeing Airlines , spotlighting how systemic failures in quality control, internal communications, and governance led to serious safety and reputational consequences (..)
Failures in Risk Management: Boeing’s Freefall Continues — and Why Risk Ripple Intelligence Matters More Than Ever Last Updated: July 22, 2025 In March 2024, we published The Turbulent Times of Boeing Airlines , spotlighting how systemic failures in quality control, internal communications, and governance led to serious safety and reputational consequences (..)
Keep humans in the loop Case in point: earlier this year, a major airline suffered customer backlash when its automated system rebooked passengers on inconvenient, impractical routes after weather disruptions—with no human check before the messages went out.
Keep humans in the loop Case in point: earlier this year, a major airline suffered customer backlash when its automated system rebooked passengers on inconvenient, impractical routes after weather disruptions—with no human check before the messages went out.
When an airline check-in stalls, a retailer’s cart spins, or a quarterly close drags past the deadline, the source of the pain often traces back to the same place: the database engine. A critical process that feeds every downstream operation.
Boeing Airlines finds itself amidst a storm of legal challenges, grappling with a series of incidents highlighting systemic issues in its risk management practices. These are only two of at least seven incidents involving Boeing airplanes in March alone. Why is the glaring lack of records a risk management problem for Boeing?
million bags lost by US airlines in 2022, checking a bag can feel like a big leap of faith. Alaska Airlines is allowing customers to purchase electronic bag tags so they can check in their bags via the airline’s mobile app and skip check-in lines entirely. Airlines are also trying to take the guesswork out of layovers.
The aftermath of this incident resulted in a significant reputational crisis for United Airlines. In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 by security and law enforcement officers in Chicago after refusing to exit the aircraft after the flight had been overbooked.
This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines. Competition within the cheap airline sector is hotting up with the entry of Norwegian.
This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines. Competition within the cheap airline sector is hotting up with the entry of Norwegian.
Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.
Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.
Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.
Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.
If air flights only ran from 9-5, then airlines could do some evening work to catch up. I suspect there was a sigh of relief among the airlines that it was not their IT system that had failed and caused the issue. In this case, the airlines have no choice but to use NATS, so they can legitimately blame them.
Two of the latest are Ticketmaster and Southwest Airlines. These helpful negative examples come to us courtesy of Ticketmaster and Southwest Airlines. The Secretary of Transportation tweeted that his agency was watching to ensure the airline took care of all passengers impacted by the outage, and the chairwoman of the U.S.
Read how Delta Airlines upgraded 30 arrays in less than 30 days to help improve its passenger experience. Legacy vendors may claim they have a similar capability, but it will involve a lot of advanced planning, and array performance will be affected during the process.
IMPACT 2024 CEO Keynote Duration: 60 Minutes Presenter: Steven Minsky , CEO and Founder of LogicManager Watch On-Demand Here: Related Content Failure in Risk Management: The Turbulent Times of Boeing Airlines How ERM Can Save Your Business from Remote Work Disasters AI Survival Guide: 5 Strategies to Stay Relevant in an Evolving Business Landscape
ICO fines British Airways, data breach, cyber attack An ICO investigation found that the airline was processing a significant amount of personal data without adequate security… Continue reading. The post ICO fines British Airways £20 million for data breach affecting 400,000-plus customers appeared first on Behaviour Portugal.
One company’s screw-up spiraled into a global disaster, hitting everyone from airlines to banks. Third-Party Contagion: When One Falls, We All Fall This incident perfectly illustrates third-party contagion. Welcome to the interconnected digital age, where your risk is my risk, and nobody’s safe from a domino effect.
Watch On-Demand Here: Related Content Failure in Risk Management: The Turbulent Times of Boeing Airlines How ERM Can Save Your Business from Remote Work Disasters AI Survival Guide: 5 Strategies to Stay Relevant in an Evolving Business Landscape
Similar to an airline pilot running a pre-flight checklist, pre-race sensor tests are performed by a data engineer, including calibration checks and tuning for conditions of each track. But what do engineers do with that data? Every circuit is unique, which makes these pre- and mid-race sensor readings so critical.
This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing. Most airlines have plans in place for this type of incident and their plans were obviously put into action.
This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing. Most airlines have plans in place for this type of incident and their plans were obviously put into action.
Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,
Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,
Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour.
Watch On-Demand Here: Related Content Failure in Risk Management: The Turbulent Times of Boeing Airlines How ERM Can Save Your Business from Remote Work Disasters AI Survival Guide: 5 Strategies to Stay Relevant in an Evolving Business Landscape
Think of the information an airline pilot might encounter. Such material might have a place in a document’s appendix, but the core of any BC plan document should be succinct, actionable lists telling people what to do. A BC plan is like a pre-flight checklist for an experienced pilot, not a manual explaining how to fly a 787.
This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash. A dark website is a website which is hidden from existing users and only deployed when an incident occurs.
This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash. A dark website is a website which is hidden from existing users and only deployed when an incident occurs.
In one of the most memorable moments of the event, Rene Lopez, Managing Director, Infrastructure, Delta Airlines, went wonderfully off script, sharing his real-world perspective on Evergreen. . “I With the expanded Evergreen portfolio, we’ve enabled the ability to create customized solutions to address a wide variety of operational needs.
The public have short memories; how many times have we said we are never going to fly using X airline again, only to find ourselves on the same airline three months later? Of course, TSB will lose some customers, but Ulster Bank had a similar incident in 2012 and retained most of the customers they had prior to the event.
The public have short memories; how many times have we said we are never going to fly using X airline again, only to find ourselves on the same airline three months later? Of course, TSB will lose some customers, but Ulster Bank had a similar incident in 2012 and retained most of the customers they had prior to the event.
"Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,
Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. A major fire affecting your only manufacturing site. Through good risk management, all the above events should already be identified and plans for dealing with specific events put in place.
Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. A major fire affecting your only manufacturing site. Through good risk management, all the above events should already be identified and plans for dealing with specific events put in place.
Collect stamps from each booth for a chance to win prize bundles, including Amazon, Airbnb, and airline gift cards, Nintendo Switch Lites, and more! PARTICIPATE IN OUR PARTNER PASSPORT PROGRAMS: While you are at our booth, don’t forget to enter these awesome Partner Passport Programs. Sumo Logic Passport Program with PagerDuty and Redis.
We organize all of the trending information in your field so you don't have to. Join 25,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content