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The Fake Vacation E-mail That Could Drain Your Bank Account

LAN Infotech

Thats right, summer is right around the corner and cybercriminals are exploiting travel season by sending fake booking confirmations that look nearly identical to e-mails from airlines, hotels and travel agencies. Even tech-savvy travelers are falling for it. deltacom.com instead of @delta.com).

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Heathrow Power Outage: Unseen Lessons

Plan B Consulting

There was another news item suggesting that airlines had raised concerns about power issues in the months preceding the incident. Reputation Matters Before a Crisis Begins Heathrow is one of themost expensive airportsfor airlines in the world. The airlines communications were not sympatheticto Heathrows situation.

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The Kelly Report – Incident Management Lessons from the Heathrow Substation Fire

Plan B Consulting

It is a rather glowing report as the report’s author is a Non-Executive Director at Heathrow so slightly marking their own homework and it didn’t look at their response from the view of their customers—either the passengers affected or the airlines—which I would suspect would have made the report a little more downbeat and critical.

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Failures in Risk Management: Boeing’s Freefall Continues

LogisManager

Failures in Risk Management: Boeing’s Freefall Continues — and Why Risk Ripple Intelligence Matters More Than Ever Last Updated: July 22, 2025 In March 2024, we published The Turbulent Times of Boeing Airlines , spotlighting how systemic failures in quality control, internal communications, and governance led to serious safety and reputational consequences (..)

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Failures in Risk Management: Boeing’s Freefall Continues

LogisManager

Failures in Risk Management: Boeing’s Freefall Continues — and Why Risk Ripple Intelligence Matters More Than Ever Last Updated: July 22, 2025 In March 2024, we published The Turbulent Times of Boeing Airlines , spotlighting how systemic failures in quality control, internal communications, and governance led to serious safety and reputational consequences (..)

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Agentic AI and the IT Balancing Act: Saving Costs While Prioritizing People

BMC

Keep humans in the loop Case in point: earlier this year, a major airline suffered customer backlash when its automated system rebooked passengers on inconvenient, impractical routes after weather disruptions—with no human check before the messages went out.

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Agentic AI and the IT Balancing Act: Saving Costs While Prioritizing People

BMC

Keep humans in the loop Case in point: earlier this year, a major airline suffered customer backlash when its automated system rebooked passengers on inconvenient, impractical routes after weather disruptions—with no human check before the messages went out.