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The First Line of Defense: Customer Service as a Crisis Prevention Tool

Bernstein Crisis Management

When companies train employees not just to respond, but to actively listen and relay insights internally, they become a frontline defense against reputational risk. But if they go unnoticed or unresolved, they can snowball intoincident response situationsthat threaten customer trust and public perception.

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What Is Cyber Extortion? Tips for Securing Your Data

Pure Storage

Continuously monitor system logs to detect unusual activity, such as failed login attempts or unauthorized data transfers. Emphasize best practices, such as creating strong passwords, avoiding public Wi-Fi for sensitive tasks, and reporting suspicious activity promptly. Avoid making changes that could erase forensic evidence.

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Change Healthcare’s 2024 Data Breach: Key Risk Management Lessons

LogisManager

Once the breach occurred, it spread rapidly across social media and news outlets, exposing internal failures and rippling outward to affect the broader healthcare ecosystem. Lack of Continuous Monitoring and Incident Response : The failure to detect the breach early on allowed the issue to spread unchecked.

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Why Paying the Ransom Should Be Your Last Option

Pure Storage

Many ransomware groups have ties to broader illicit activities, including terrorism, human trafficking, and weapons smuggling. Store them on two different types of media (e.g., This “ air-gapped ” approach ensures that ransomware cannot encrypt your backups along with your active files.

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Assessing Ransomware Risk with the Pure Storage Security Assessment

Pure Storage

Proactively identifying vulnerabilities can help businesses not only prevent attacks but also prepare response plans in case of an incident. Conduct threat-hunting activities to identify potential indicators of compromise proactively. Given these stakes, assessing an organizations risk for ransomware is more crucial than ever.

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World Backup Day Quotes from Experts for 2025

Solutions Review

Maintain detailed documentation: Keep comprehensive records of backup policies and storage media. Change Auditing and Activity Monitoring: Prioritizing recovery efforts post-incident can make a huge difference. Differentiate between data backup and retention: Understand that these are distinct processes requiring tailored solutions.

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How to Create an Active Shooter Response Plan

Alert Media

The post How to Create an Active Shooter Response Plan appeared first on AlertMedia.