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Are your reputation management efforts taking heightened emotional states into account? Are you actively watching to see what people are saying about you online? Getting proactive with crisis management for the rage trend. As with any crisis management it does take a bit of extra time and energy to get this right.
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While tools like cease & desist letters are sometimes used in conjunction with other reputation or crisis management tactics to pressure someone who is knowingly spreading lies, there are very few legal options available to make someone stop sharing their opinion. Erik Bernstein. erik@bernsteincrisismanagement.com.
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