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Customer Centric Resilience in Account Management

Fusion Risk Management

For many continuity , risk, and resilience professionals, the last 2.5 It seems like the world keeps finding new and interesting ways to start burning – from pandemic to supply chain issues, cybersecurity threats , wildfires, hurricanes , and a multinational war. Account Management. years have been… yikes.

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Reviewing the Five Types of Risk 

MHA Consulting

The recent announcement of the official end of the COVID-19 pandemic makes this a good time to review the five types of risk. During COVID, business tended to focus on only two of the five risk types; however, organizations that want to prosper over the long term need to be cognizant of and plan for all five kinds of risk.

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The Risks that Manufacturing Firms are Facing and the Impact that Follows

Fusion Risk Management

We’ve been living in a compound crisis since the start of the pandemic – we have been experiencing global political instability, war, an increase in cyber and ransomware attacks, labor shortages, shortages of critical commodities, etc.

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Introducing Fusion’s New Argos Risk Integration

Fusion Risk Management

Third – party risk management (TPRM) continues to be a focus area for both regulated and non-regulated entities alike in the operational resilience landscape. The reason being that t hird parties often introduce added risk to organizations outside the scope of their direct control. .

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The Importance of Customer Care at Fusion

Fusion Risk Management

Account Management. One of our essential customer-facing teams at Fusion is our Account Management team. From the customer’s very first interaction with their Account Manager, our team has resources available to assist the client throughout every aspect of their journey with Fusion – no matter what the need or topic.

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The Evolution of the Global Third-Party Infrastructure

Fusion Risk Management

The idea behind having an effective third-party risk management (TPRM) program is not a newfound concept. More than 14 years ago, the Federal Deposit Insurance Corporation (FDIC) introduced the first true risk-based approach to understanding and managing third parties. Rinse and repeat.

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Preparation Continues for the Digital Operational Resilience Act

Fusion Risk Management

Since the pandemic’s start, the world has continued to demonstrate that disruption is happening and only increasing in frequency and complexity. The old way of managing risk and resilience programs is no longer effective or efficient, and regulators have taken note. Risk Management.