Remove Account Manager Remove Evaluation Remove Failover
article thumbnail

Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Others will weigh the cost of a migration or failover, and some will have already done so by the time the rest of us notice there’s an issue. Managing vendor relationships often falls to a procurement, finance, or legal team. Email addresses or contact information for your account managers and the vendor’s support team.

article thumbnail

Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Others will weigh the cost of a migration or failover, and some will have already done so by the time the rest of us notice there’s an issue. Managing vendor relationships often falls to a procurement, finance, or legal team. Email addresses or contact information for your account managers and the vendor’s support team.