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Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

One of the first key tenets of cloud computing was that “you own your own availability ”, the idea being that the public cloud providers were making infrastructure available to you, and your organization had to decide what to use and how to use it in order to meet your organization’s goals. That’s been great!

article thumbnail

Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

One of the first key tenets of cloud computing was that “you own your own availability ”, the idea being that the public cloud providers were making infrastructure available to you, and your organization had to decide what to use and how to use it in order to meet your organization’s goals. That’s been great!