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Your customer may ask you to meet a specific SLA in the event of a data breach so that they can activate their incident management processes . Your customer may be subject to third-party outsourcing requirements by their own regulators , like the European Banking Authority’s Outsourcing Requirements , and they may ask to sign an addendum
Currently, TSPs are subject to financial service providers’ requirements via contractual obligations (such as the European Banking Authority’s third-party outsourcing requirements). It formalizes existing third-party outsourcing requirements and provides more prescriptive guidance on regulatory expectations.
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