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Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Cloud providers have experienced outages due to configuration errors , distributed denial of service attacks (DDOS), and even catastrophic fires. Get Your Info from the Source For large incidents and major outages, the events are often the main tech news story of the day. This dependence has brought risk.

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Takeda Becomes First to Earn Diamond Tier Status for Best in Resilience™ Certification

everbridge

In the past year, a dedicated Technical Account Manager from Everbridge worked with Takeda to advance their capabilities and support areas for improvement that were identified during their 2021 assessment. Takeda earned high marks in each competency area.

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Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Cloud providers have experienced outages due to configuration errors , distributed denial of service attacks (DDOS), and even catastrophic fires. Get Your Info from the Source For large incidents and major outages, the events are often the main tech news story of the day. This dependence has brought risk.

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How mature are your digital operations? Take a look at our 5-tier model to find out by PagerDuty

PagerDuty

There is a documented process for alerting teams about issues, but they are not optimized for urgent, customer-impacting issues. Major incidents are still being managed in an ad-hoc fashion. If you want to learn how PagerDuty can help you achieve these goals, contact your account manager and sign up for a 14-day free trial.

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Journey to Adopt Cloud-Native Architecture Series: #3 – Improved Resilience and Standardized Observability

AWS Disaster Recovery

Production outages are scary for everyone, but with the right system monitoring solution, they can be made less stressful. After few outages of our application, we realized we needed to re-think holistically and not add metrics on one-time basis. This enables alerts when we are close to reaching quotas. Related information.