Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls
PagerDuty
AUGUST 8, 2024
Others will weigh the cost of a migration or failover, and some will have already done so by the time the rest of us notice there’s an issue. Managing vendor relationships often falls to a procurement, finance, or legal team. Email addresses or contact information for your account managers and the vendor’s support team.
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