PagerDuty

MAY 31, 2022

Recent updates from the product team include On-Call Management, Incident Response, Process Automation, and Integrations, to PagerDuty Community & Advocacy Events. For AIOps, you can now Copy & Paste Rules in Event Orchestration (Available to all plans). Event Orchestration: Copy/Paste Event Rules.

Alert 52

Alert Account Manager Management Application 52

PagerDuty

OCTOBER 27, 2022

Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, as well as Community & Advocacy Events updates. Product Deprecations including the V1 Webhooks EOL (End-Of-Life), Event Rules EOL & Migration to Event Orchestration , and V2 Zendesk Integration EOL.

Account Manager 52

Account Manager Alert Communications Security 52

AWS Disaster Recovery

APRIL 27, 2021

Decoupling integrations using event-driven design patterns. But we found the key to troubleshooting: observability and event correlation, as explained in the following sections. When analyzing downtime events, we found that the time spent on correlating different events was leading to high Mean-Time-To-Resolve.

Architecture 74

Architecture Resilience Backup Application 74

PagerDuty

OCTOBER 14, 2021

We used to talk about the challenges of event volumes in fairly broad terms. Now, a lot of companies have solved for event noise and the associated disruption from alerts, and have moved on to the next stage of identifying more context around events. For example, how are these events related?

Benchmark 52

Benchmark Account Manager Alert Technology 52

everbridge

JUNE 7, 2023

The world around us continues to evolve and as a result, critical events are increasing in frequency and severity. The standard process to assess and respond to critical events can be disjointed with disparate or incompatible systems. Take for example a severe weather event that poses a threat to employees and their home offices.

Resilience 52

Resilience Management Outsourcing Account Manager 52

Pure Storage

OCTOBER 22, 2021

That event alerted us more to the threat of ransomware, though, and the need to be prepared to deal with it. But we haven’t had another ransomware event since that attack.”. ML: We do multiple types of backups today, so that if we end up with a compromised account, the other systems are protected. When do you apply that?

Healthcare 52

Healthcare Malware Backup Cybersecurity 52

Fusion Risk Management

JUNE 23, 2023

The cycle begins with a catastrophic risk event, then the tendrils of impact ripple and cascade through the global economy, and, eventually, sovereign governments and global collaborators try their best to pass down structured regulations and mandates to try and prevent the past from repeating itself.

Risk Management 52

Risk Management Alert Resilience Communications 52

Fusion Risk Management

MAY 24, 2023

These features not only enable teams across the organization to quickly detect, assess, and proactively respond to critical risk events, but they also empower them to cohesively navigate disruption as an enterprise.

Mitigation 52

Mitigation Risk Management Vulnerability Account Manager 52

PagerDuty

JANUARY 31, 2023

Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, the PagerDuty Mobile App, Integrations, as well as Community & Advocacy Events updates. Migrate now to continue to send Zendesk Support Ticket events to PagerDuty.

Activation 52

Activation Financial Services Healthcare Account Manager 52

PagerDuty

AUGUST 8, 2024

Get Your Info from the Source For large incidents and major outages, the events are often the main tech news story of the day. Note key information in your runbook: Your organization’s account numbers or IDs so they can be referenced when contacting support. Establish executive responsibility and communications.

Management 59

Management Outage Failover Cloud Computing 59

PagerDuty

AUGUST 8, 2024

Get Your Info from the Source For large incidents and major outages, the events are often the main tech news story of the day. Note key information in your runbook: Your organization’s account numbers or IDs so they can be referenced when contacting support. Establish executive responsibility and communications.

Management 40

Management Outage Failover Cloud Computing 40