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Takeda Becomes First to Earn Diamond Tier Status for Best in Resilience™ Certification

everbridge

The assessment team evaluated Takeda across four competency areas: Data and Analytics: Availability, maintenance, and accuracy of threat intelligence and asset data Digital Transformation: Digitization of plans and processes to support efficient and effective operations. Takeda earned high marks in each competency area.

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Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Note key information in your runbook: Your organization’s account numbers or IDs so they can be referenced when contacting support. Email addresses or contact information for your account managers and the vendor’s support team. Initiate a Major Incident, or DR Incident if you have one, so all teams are on alert.

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Managing Vendor Incidents: Customer Impact That Isn’t Your Fault by Mandi Walls

PagerDuty

Note key information in your runbook: Your organization’s account numbers or IDs so they can be referenced when contacting support. Email addresses or contact information for your account managers and the vendor’s support team. Initiate a Major Incident, or DR Incident if you have one, so all teams are on alert.