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5 Questions to Ask Before Choosing Storage as-a-Service

Pure Storage

A recent Gartner reports reveals that by 2025, more than 70% of corporate, enterprise-grade storage capacity will be deployed as consumption-based offerings—up from less than 40% in 2021. . Consumed capacity. SLAs are the legal agreements we make with our customers on measurable metrics like uptime, capacity, and performance.

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Overcoming the Challenges of Contact Center Data

Pure Storage

According to Metrigy’s “Customer Engagement Transformation: 2020-2021” study of 700 global organizations, over 60% adopted single- or multi-tenant, cloud-based contact center technology during the pandemic. Support is AI-driven, so issues can be resolved before they become outages. Just how extensive was the uptick in CCaaS adoption?

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How to prepare your business to deal with an emergency this summer

CCEM Strategies

From storms triggering electrical outages to droughts and heat domes that can contribute to wildfires (which in turn can cause poor air quality), all these hazards have the potential to cause detrimental impacts to your organization. Have alternatives in the event of utility outages All businesses and organizations are reliant on utilities.

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What Is Cyber Extortion? Tips for Securing Your Data

Pure Storage

The Colonial Pipeline ransomware attack in 2021 forced the shutdown of a major U.S. Service outages ultimately frustrate customers, leading to churn and loss of trust. Cybercriminals exploit vulnerabilities in outdated systems or through advanced persistent threats (APTs). fuel pipeline, causing widespread disruptions.

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Journey to Adopt Cloud-Native Architecture Series: #3 – Improved Resilience and Standardized Observability

AWS Disaster Recovery

September 8, 2021 : Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. This allows us to adjust capacity needs by forecasting usage patterns along with configurable warm-up time for application bootstrap. See details. Standardize observability.

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6 Reasons Why You Need SOC 2 Compliance

Reciprocity

In 2021, a single data breach cost, on average, $4.2 Protecting customer data from unauthorized access and theft is a priority for your clients, so without a SOC 2 attestation (or SOC 3, which uses the same audit but whose report is designed for public consumption), you could lose business due to a poor cybersecurity posture.

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6 Reasons Why You Need SOC 2 Compliance

Reciprocity

In 2021, a single data breach cost, on average, $4.2 Protecting customer data from unauthorized access and theft is a priority for your clients, so without a SOC 2 attestation (or SOC 3, which uses the same audit but whose report is designed for public consumption), you could lose business due to a poor cybersecurity posture.

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