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Then came the game-changer that was the September 11, 2001, terrorist attacks. Other components include risk management, crisismanagement, operational resilience, supply chain resilience, and financial resilience, among others.
Much of this change was propelled by the September 11, 2001, terrorist attacks.) I learned so much from mine when I was starting out, especially in terms of doing mock disaster exercises and crisismanagement. I urge every BC office to reach out to its local emergency management offices before something goes wrong.
If anyone understands exactly what that means when a disaster forever changes how we define “business as usual,” it’s Larry Knafo, former New York City Deputy CIO during the September 11 , 2001 attacks. His experiences are among the many that organizations can draw from in our “new normal” in this post-pandemic world.
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